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Anonymous
£700 earrings lasted only 7 months before falling apart. We are very disappointed in the earrings I bought for my wife’s birthday. After just 7 months of very light use, they fell apart. By pure luck alone we managed to find the missing piece of the earring so that a repair would be possible. We contacted our local jeweller who said the design was very poor and they could see why they didn’t last. We then contacted Chisolm Hunter who asked us to return the broken earring for repair but, given the design was the main problem, there was little point repairing it to the same standard as it was originally designed to. We also had no confidence that the other earring would not break at the same weak point and we may not be lucky enough to find the missing piece if this happened. Instead, we paid our local jeweller £75 to improve on the design with a high quality repair so my wife could wear them with confidence that they wouldn’t fall apart again. Poor design and quality from Chisolm Hunter. This will be our last purchase from them as if they can’t make £700 earrings last more than 7 months there is something very wrong.
2 years ago
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Chisholm Hunter has a 4.5 average rating from 3,633 reviews