I just wanted to take a moment to express my sincere appreciation for the exceptional customer service I received while purchasing a watch at your store in Bromley. From the moment I walked in, staff member Kay provided me with personalized attention, expert guidance/knowledge, and a genuine passion not to sell me a watch but help me find the watch for me. She patiently listened to my preferences, respected my budget, helped me make an informed decision, and went above and beyond to ensure my satisfaction with some good banter thrown in. The overall experience was outstanding, and I highly recommend your store to anyone seeking a remarkable shopping experience (especially if served by Kay) and a high-quality timepiece. Thank you for your time ;-)