I would not buy any big purchases from this retailer again. I bought a Hamilton watch from Chisholm Hunter about 10 months ago and have worn it around 10 times only. The watch strap started coming apart, at the stitching, so I returned it to store and they sent it to Hamilton but that is was wear and tear. Hamilton are refusing to do anything and CH are offering 20% off a new strap. A watch that RRPs at £750 should need a new strap after 10 wears - or even 10 months if I was wearing it daily. They've also had the watch for over 6 weeks and it will take another 2 to return in. I will be instigating a chargeback at the bank for faulty goods.