Do not buy from here! I purchased a Tissot watch and returned it in all it's original packaging with the security tag still attached. Chisholm Hunter then told me they couldn't process my refund as I hadn't returned a tiny little card that was enclosed in the package. The card was handwritten and had the watch number on. The watch number is on the back of the watch so I'm sure they could just make another card. The whole returns process was a bit convoluted, you had to email them requesting a refund, then they email you encouraging you to exchange for another item. Then they email you a returns form you have to print. Not everyone has a printer! So they obviously aren't keen on observing consumer rights and giving out a refund and are trying to make the process difficult. Also I had to pay around £9 to return the item via royal mail. I'd bought two watches from two different merchants as I wanted to try them on in real life and the watches I liked were both stocked by different merchants. The watch I kept I had ordered directly from Tissot. If you're considering buying online I'd advise you to avoid this company.