This is one of my favourite stores but I was really disappointed by their service this time. Apart from the order confirmation email, I recieved no further communication on the progress of my order, the date of delivery or even a delivery confirmation once my order did arrive. When I went into a store to enquire, they informed me that their online sales are completely separate from their stores so they had no means of checking themselves which is really unheard of anywhere else. Nothing was done in the end and I simply had to wait. The item purchased was perfect but the lack of communication and the stress of having to chase my order has really made me think twice about shopping here.