Watch ordered via a third party cash back site that I use (Top Cash Back) on 12th May. Watch arrived very promptly and well packaged (so far so good). Cash back was not showing on Top Cash Back site so logged a missing claim. Claim has sat unchanged “action sitting with vendor” ever since. Emailed Chisholm Hunter 3rd July - no response. Called them 27th July and spoke to the very pleasant Alison who promised a call back. No call back so phoned again 3rd August “enquiry sitting with manager - Craig”. Not the end of the world - bigger things to worry about. Just a wee bit disappointing - especially from a Glasgow based company that has a reputation for quality.