Using V12 finance I purchased a lovely Rado Hyperchrome watch that was on sale. Watch is lovely and I am very happy with ot. A few days after receiving the watch, a further 10% was reduced off the price online. I contacted Chisholm Hunter and requested the 10% be discounted off my outstanding finance balance. I was informed that as it was purchased on finance I would not be able to have the extra discount applied, and told to return the watch and repurchase if I wanted to take advantage of the lower price. I found this approach rather silly and not to be best practice. I then contacted V12 who reassured me, Chisholm Hunter can simply have the extra discounted amount credited against my outstanding balance. Long story short, after a few emails back and forth and assistance from V12, Chisholm Hunter agreed to credit my finance balance. I am very happy it's all resolved, but disappointed at the time it took and the fact I had to do all the legwork. Hopefully this will assist anyone who finds themselves in a similar situation, and hopefully Chisholm Hunter are now fully aware that such an option exists in the event of someone purchasing a product on finance to then see the product reduced within a few days.