Dreadful company. My first order (mirrored sideboard) arrived smashed and chipped and then took 6 calls and 8 emails with photos to get them to come to collect.
I asked for a replacement which then cost £120 more at my own expense and appeared better quality - however 4 weeks in and it’s fallen apart with a door hinge completely out of rotten and dry wood.
More phone calls emails and photos and they’ve just said I have to pay £25 to get it repaired! Not a word of apology for my inconvenience nor the fact I’m unable to use an item that cost £400 just 4 weeks ago now being unusable!
Dreadful customer service and I’m highly sceptical of product - feels like a company selling shabby seconds which are not advertised as such. Avoid! The cheaper prices are reflected in dreadful product and non existent customer service!
4 years ago
Choice Furniture Superstore has a
2.3
average rating
from
82
reviews