We ordered a sofa and recliner but when it was delivered we got a sofa that had big bunches and pleats where it was sewn very badly. We refused to accept it which made them really ticked them off. The Lisbon store had very rude customer service from the beginning and he said well we were difficult to deal with. We got furniture ONE WEEK AGO and the rocking recliner is Sewn badly on one arm but the WORST is the recliner springs squeak when rocking and knocks. also the ELECTRONICS DON'T WORK!!! now this is a ONE WEEK OLD RECLINER THAT NOTHING WORKS ON!!! Customer service said ... and I quote " I REALLY DON'T CARE!!! I wish I had seen the reviews before ever buying from them, I WOULD NOT RECOMMEND ever. So I have a new chair that NOTHING works right. DO NOT BUY, after you do your screwed if anything is wrong .