I have had a truly ghastly experience dealing with Chronext. This was unfortunately my first luxury watch purchasing experience, I wish that I had gone elsewhere. I had ordered a watch from them and paid immediately. The estimated arrival date came and went. I reached out to chronext for an update and was told to be patient and that they would ship soon. Once the watch arrived I wasn't totally satisfied and requested to withdraw from the contract as per their terms and conditions. I was told I would recieve my money by a certain date, unfortunately the date passed without recieving my money, when I chased up about this I was told the accounts team hadn't even processed it yet. Currently I cannot even get an email response about my refund and have no idea when or if I will recieve my money back. Avoid dealing with chronext they will over promise and underdeliver.