Our order which was a gift should have been delivered to friends 15th December. Following many unanswered emails, phone calls and Facebook messages, this company eventually responded promising the order would definitely be delivered on the 22nd December, a week later than it originally should have arrived. Now the 23rd December and still not arrived, now not answering any messages or calls. This is shocking customer service so we would not recommend at all. Only gave 1 star as not possible to give 0. Totally fed up with Chuckling Cheese Company. DO NOT USE THEM.