I ordered my watch based on the location of Citywatches being a local company to my location. My order was placed on the Saturday, shipped on a Monday and arrived by Royal Mail tracked delivery the following Saturday. Now I know we have all become used to next day delivery, especially that famous South American riparian named company, but I think the delivery time was acceptable. I am very pleased with the watch and the secure packaging used for transportation. My guess is the warehouse is not manned at the weekend and this should be taken into account when ordering. I would definitely use this company again.