I bought lifetime access to Microsoft Office 365 and it all worked perfectly at first. 6 Months later, the access stopped. The account no longer had access to Microsoft Office, as it no longer had a licence applied to the account. I contacked CJS CD keys, firstly using their "faulty keys" form, and then using their "ticket" system. It's been almost a week without a response, which I guess isn't a long period of time but when you use microsoft office as much as I do, it really is an issue. I will have to purchase this elsewhere -- I suggest you look somewhere else for lifetime licences, I don't think this place honours lifetime, they probably just hope you won't grumble when it stops working after 6 months.