I bought a software key from CJS and downloaded the software from their link onto a new computer. I got "code not recognised". I sent all the information to CJS and they sent me another key. Again I got "code not recognised". I completely wiped the computer, reloaded Windows and the software. Still got "code not recognised". Sent all the information to CJS. They suggested everything I had already done. Went back to CJS, they asked me to send the information I had already sent. I responded. They asked me to reload the software which I had already done. I asked for my money back. They just continued to ask for the information that I had already sent and make suggestions that I had already told them I had tried. After two weeks trying, I gave up. I didn't get my software and I didn't get my money back. It is a total fraud.