When I went to the site in the following: You must activate this key with the official Office Professional 2021 (en) setup files HERE. It sent me to a blank page that was an .img file. You have my money, but I can't use the key I got because I cant get to the setup area to get the MS Office files and enter the activation code/key to activate the software. Please send me some help to the office@lakemartinbaptist.org email. This is an email for our church administrator. She will get it to me. I'm glad I saved this page before leaving to ask for assistance at CJS CD Keys. After spending time on the Chat, they sent me to a pay for support site instead of dealing with the issue. I will be asking for my money back, but feel that given the way they handled this issue, they are not a reputable company and I have lost over $50 US to them. If things are addressed I will get back on this review site and let you all know what happened.