Storefront claimed to be in the process of re-stocking a product (specifically a product key for a video game). It said the product would be available in 2-12 hours. I didn’t mind waiting, so I went ahead and bought it. The site took my money, and when I tried to get my key, began a process of fraud checks. OK, fine; that’s not too unusual. They asked for a phone number to send a confirmation code via SMS. Again, fine; not too unusual. I put in my T-Mobile phone number (the same number I’ve had for 15 years now), and it said my phone number was “medium risk” and they couldn’t accept it. Funny, my BANK has no problem using it to send banking information. So I entered the number of my AT&T work cell phone. Again, “medium risk.” This is a secured device. That makes no sense. The only number it would accept is my house phone, which is a land-line. That wouldn’t be TOO much of a problem (for ME anyway, but most people don’t HAVE land-lines anymore!), except their system refuses to do an automated call and only sends SMS. You can’t get SMS on a land-line. So now I have to write the name of the site on a piece of paper and photograph it along with my driver’s license and a copy of my utility bill. What?! To be fair, they let me cross out account numbers and such; but that is a RIDICULOUS set of hurdles to go through just to buy a video game! So finally, I get through their fraud system and I wait. 12 hours pass. No product. Fine, it’s Friday. Seems like an automated system, but maybe it’s not and they don’t work weekends. The weekend passes. No product. Fine. It’s memorial day. Maybe they don’t work that day. Tuesday comes. Wednesday. Thursday. It’s now been a WEEK since I paid for something that said it’d be ready within 12 hours. I finally just went with an alternate vendor and asked for a refund. This was an *awful* experience, and I’m *definitely* not ever using this site again.