Staff at Claddagh Jewellers is very helpful. I often like to special order pieces in a higher gold content and they always work with me to get me the product I want. The product always arrives on time and is always actually better than I thought much prettier. I was skeptical at first ordering from Texas in the USA but it has always worked out exceptionally. I also have no concerns over the protection of my information as they are always concerned about that also and protect it. I have nothing but the highest praises and I will order from them again in the future.