I made a purchase before christmas , it was for my young daughter and it was the first piece of jewelry she got. She is very proud of her Irish heritage and was thrilled to see her gift. As a first piece I did not spend a great deal but I was treated as if I did. The staff who responded to my inquiry were extremely nice and very helpful. The smile that was on my daughters face I will never forget and from now on, every birthday and at Christmas I will be giving her additional gifts from Claddagh Jewelers. Every one at Claddagh should know that they area first rate business. Thanks for making Christmas so special for my daughter and also for me.