I have been purchasing Claddagh and other Irish related jewelry for my wife for nearly 25 years. This is the 1st company where I have found quality craftsmanship at a very reasonable price. I recently initially purchased 2 items for my wife again this year. Although there was a minor "glitch" with the placement of the colored stones in the "Mother's Pendant" I was able to ship it back, have the stones placed in the correct order, no questions or hassles and had the pendent back within 4-5 days ready for my wife on St. Patrick's Day. My son also wanted to pick up a Claddagh necklace for his girlfriend. I placed the order for him and it arrived within 3 days. If you're looking for a heavier weight jewelry item w/ attention to detail at a reasonable price I highly recommend using CladdaghRing.com for your next purchase.