Here's what they did to me. I ordered a 9mm on Jan 28th. Waited until Feb 10th to email them (couldn't get through by phone) to find out when my shipment was shipping. I asked them to kindly send my gun since they had my money and shipping status showed "complete". The next day they told me it was shipped. Relieved, I clicked on their Fed Ex tracking number only to discover that the gun had supposedly been received and signed for BY ME (instead of the FFL) a few days prior to the email! These people are not only robbing- they're gaslighting and oh they're having a blast.