I ordered a scope and it was supposed to include a free scope mount (while supplies last). I placed the order and they immediately charge my credit card. However, the item sat in the in the status of "Packing" for 9 days. After those 9 days I sent a message to the customer service. They responded the next day and said they would look into it. The scope finally shipped a day or 2 later. When I got the package I only received the scope. I wrote back to the customer service that I did not get the mount. Their response was that they wanted a picture of what i received. So I sent the picture of the scope box and packing list that I received. I am not sure if they though I did not know what a mount looked like but it was obvious that there were not 2 items in the package. Even the packing slip just had the one item listed but my order online clearly stated that it would include a mount. When I got a response from customer service about the missing mount they said it is supposed to come from the manufacturer after I receive the scope. That is not what it said online when I ordered the scope. You would have thought if it was coming from the manufacturer it would have said that clearly online when the order was placed. So I assume that is a complete lie. When I ordered the scope it said order now while they still have free mounts in stock. It is pretty clear that while my order was misplaced for those 9 days the mount sold out and they don't have anymore in stock. So now I have a scope with no mount and a customer service person that says they are reaching out to the manufacture to see what happened. The only reason I bought the scope from Classic Firearms was to save $50 on a simple mount. I should have read these reviews first and bought the scope from a store I have used in the past.