I ordered 2 new sofas from DFS, I paid £129 for Cleerabee to come on 15th December 2023 to dismantle and dispose of our 2 old sofa's. No-one turned up, and no contact from Cleerabee. So contracted DFS as new ones were being delivered first thing 16th December. Nightmare!! We have no room for 4x3 seater sofas in our lounge. Very kind delivery drivers for DFS helped us out big time, by dismantling the old ones and putting outside. Doing half the job that we had paid Cleerabee to do. Cleerabee finally arrived on 18th December. When I vented my fury of the situation, the delivery men were very apologetic. But said they get this all the time. I certainly will not be using Cleerabee again, or recommending them to anyone. Their lack of contact is appalling.