Anonymous
AVOID AT ALL COST! This company is the worst. Firstly, charged for 2 months of broadband, but actually FORGOT to send the router. So requested a refund for what we had been charged for, but couldn't actually use because it wasn't sent. Not once, but twice this happened! Sent several emails, had no reply. Called several times, over the last 3 months, same line used, but nothing actually done. COME ON CLEAR BUSINESS, where is my credit you keep promising will be on ‘in 24 hours’....!? Its been 3 months. Where are my call backs? Where are the replies to my emails? Also electricity has doubled from last month, even though less electric has been used!? How does that work out? They charge what they want, and don't actually do anything to help the customer. There are much better companies out there. I will be taking my business elsewhere. I will being informing the ombudsman too. This company is unethical. PLEASE PLEASE PLEASE find a better company to use not these!
3 years ago
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