Good customer service ends once the contract is signed. I totally agree with the other negative reviews on this company. The advice on direct debits is really worth following. Don't believe any false promises as they are just that FALSE. I have been repeated overcharges and had bills which quite frankly even they couldn't understand. The worse bit is the customer service I have had repeated promises from them telling me they will call you back and they don't. One promise was a return call in 10 minutes, it took 9 days, which wasn't bad as for most the return calls has never happen. Best advice I could give anyone considering this company is goes to anyone, but Clear Business. As I write this review I have been on hold for the past 46 minutes and still holding. There vision statement is "You're Our Priority" - DO NOT BELIEVE IT, YOU ARE THE LAST PRIORITY! My contract is up in October and believe you me that day isn't coming quick enough.