Over the last 12 months they have overcharged me, imposed debt management fees for no reason, charged me for their failure to collect a direct debit, told me misleading information, said they had called when they hadn't, said they will call back at a specific time and didn't, failed to book an engineers appointment when they told me they had done and provided me with invoices that don't make sense. I could go on more - I really have never been treated like this before.
4 years ago
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