I had used Click Mechanic once before on my partner’s car so I was confident it would be fine to use them again, I really wish I hadn’t! I had broken down so I call a recovery driver, turned out my alternator had gone, so I booked in click mechanic, they turned up and then proceeded to tell me I also needed a new battery, I was sceptical, but thought I wasn’t in a position to question as I needed my car fixed, so the work was completed. So a couple of weeks later, I might add I have a work van so I don’t use my car that often, I’m pulling out of a parking space only to see a large pool of oil, so I check and it’s coming from my car, so again I book click mechanic for a diagnostic, only to be told by the attending mechanic that the oil leak was caused by the bad workmanship of the mechanic that fitted the alternator! So I was advised by the attending mechanic to go back to the original mechanic to resolve the problem as his work is covered by a year’s guarantee, so I contacted the original mechanic after a lot of trying to fob me off and pleading his innocence agrees to attend a few days later only the cancel at 11pm the night before he’s supposed to attend with some flimsy excuse, then sends me a message offering to cover the costs to fix, which at the time of the diagnostic appointment was given to me. I was a little annoyed and felt he was very much passing the buck, but needed to get the car fixed, so I booked the same mechanic that did the diagnostic, so he turned up, supposedly did the work only for me to discover the next day it was still leaking and for him to say that he’d fixed the leaking that he had diagnosed so it must be another, even though it’s still in the same place. So I go back to both of these guys expecting some sort of resolution, backwards and forwards for weeks with both of them passing the blame onto the other, so I thought I was time to get click mechanic to intervene, what an absolute waste of time, they were just as bad as the mechanics that attended, they basically couldn’t care less, so I’m left with an unusable car and I paid for the privilege, oh but they did offer me a 10% discount on a diagnostic appointment! I will never use them again, I have never come across such a dishonest and unprofessional company.