ClickMechanic Reviews

1.4 Rating 168 Reviews
9 %
of reviewers recommend ClickMechanic
1.4
Based on 168 reviews
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
Greater than 18%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
6 - 12 Hours
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ClickMechanic 1 star review on 4th November 2022
Anonymous
ClickMechanic 1 star review on 4th November 2022
Anonymous
ClickMechanic 1 star review on 4th November 2022
Anonymous
ClickMechanic 1 star review on 4th November 2022
Anonymous
ClickMechanic 1 star review on 4th November 2022
Anonymous
ClickMechanic 1 star review on 4th November 2022
Anonymous
ClickMechanic 1 star review on 4th November 2022
Anonymous
4
Anonymous
Anonymous  // 01/01/2019
Mechanic was supposed to change brake pads and discs as they were squealing. Instead of doing so they said the brakes were fine and just swapped over the brake pads. Unsuprisingly, they now just squeal on the other side. They have since stopped responding to messages and I'm down £400 with the same problem. I would really avoid these guys.
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Posted 2 days ago
If I could give no stars I would. Di not take accountability under their own warranty for bad mechanics work. Would not use them again.
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Posted 6 days ago
I booked an MOT 7 weeks before it was due then they cancelled it with less than a day to go.
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Posted 1 week ago
Rick was on time and very efficient. Would recommend him to family and friends
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Posted 1 week ago
I booked a DPF cleaning with Click Mechanic, it's a standard and simple on-car procedure that they offer. When the mechanic turned up, he warned me in his broken English that I would have to change the oil and filter otherwise the engine would blow up!!! Not a good start, especially when you've done a service just the week before... As I refused, then he said he can only do a off-car cleaning, but I would have to pay extra, costing even more than replacing the DPF. At this point, I realised the guy just wanted extra money and I had wasted my time booking with Click Mechanic, so I sent him back home and recommended to spend the 3h of unused labour to learn about DPF cleaning. I'll never EVER use them again, they are dishonest and I'm sure they do it with everyone and it works most of the time, but as a mechanical engineer I would never trust this company again.
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Posted 1 week ago
If I could give zero stars, I would. We arranged a pre-purchase car inspection, booked a day and time. The mechanic never contacted us, and we received no news until very late on the scheduled day when he informed us that he hadn't contacted the dealership or completed the inspection. Instead, he came up with numerous exclusions. The next day, we still couldn't find him as he never responded to calls or texts. Again, when he finally picked up the phone, he provided excuses. He promised to visit that day, but then we heard from the dealership that the check was scheduled for two days later. We raised tickets through their platform, but the communication was poor; they barely responded. Eventually, we had to cancel and proceed with AA, who at least demonstrated professionalism. We wasted a week on a car we needed to buy urgently. Don't trust them; they're just scammers who want to work whenever they feel like it. You buy the premium package, but this is what you get in return. A very unpleasant experience that caused unnecessary frustration.
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Posted 1 week ago
Car came back from a routine service just not ticking over properly, strange as it was fine before they took the car. Opened the bonnet to see that they had failed to replace the oil cap and there was oil all over the engine. The mechanic did comeback and clean up the mess but took responsibility for the issue.
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Posted 4 weeks ago
Thieves, cowboy mechanics. Took money straight from our account and did not solve the problem and refused to refund money back. DONOT USE THEIR MECHANICS
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Posted 1 month ago
Booked a mechanic for a replacement alternator. All confirmed for 48 hours after initial booking. Then got a text from the mechanic saying he couldn't do the repair now. Quoted too cheap obviously. When i tried to call or text he wouldn't reply. Avoid this company!!
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Posted 1 month ago
I had a perfectly good running car with a tiny oil leak from rocker cover after this so called mechanic left l had a car that would not tick over and was backfiring had it 7 years and never had any problem like this texted mechanic and asked politely has he re set the mixture as it wasn’t running as it was when he arrived surprise surprise he ignored my messages complete cowboys do not let them near your car
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Posted 1 month ago
I expected a mobile mechanic on the drive indtesd i got a collect vechicle situation Your marketing is misleading.
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Posted 1 month ago
Do not use! They take no responsibility for useless Mechanics !!
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Posted 1 month ago
DO NOT USE !!!!!! DO NOT USE !!!!! Car was booked in with ClickMechanic, discovered 48 hours before he was due that I had a year’s R.A.C cover free of charge. Sent them a message to cancel my appointment with no response. I then sent the same message again, and even with the Mechanic Sean, saying I would like to cancel, and on this occasion they then replied saying I am canceling with less than 24 hours notice and will be charged £20, how ironic.
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Posted 1 month ago
They gave me a quote of £678.12 to replace a rear window regulator on my Peugeot 2008. I got the job done by a local garage for £145 !!!! They gave a total rip off quote of more than £500 more than it cost me!
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Posted 2 months ago
I would like to share my experience of using ClickMechanic which at first was very good and felt very confident with the service I received. The day came when the vehicle was due to be collected. I had a slot between 8-10. At 9:45 I received a phone call from the mechanic to say that they had ordered the wrong filter and the correct filter was due to be delivered late afternoon. I was then asked if they can collect the car the next day. This was extremely inconvenient as the day I had chosen fitted in with my schedule. I decided to cancel and then was charged a £40 cancellation fee which was totally out of order as in realty the mechanic cancelled on me and did not honour his part by fixing my car on the selected date. Also with ClickMechanic they take the money up front with the excuse it is pre authorised. They have over £200 of my money which will take at least 5 days to get back to my account. As a nurse working for the NHS, my salary isn’t great and can’t afford to wait that long for my money and pay a cancellation fee. Don’t use Click Mechanic its just one big scam
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Posted 2 months ago
sloppy worker...was punctual but wasn't experienced enough to resolve the issues, wouldn't recommend.
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Posted 2 months ago
If you have an issue Clickmechanic don't help. They wash there hands of you. They say its between you and the mechanic.
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Posted 2 months ago
If you have an issue Clickmechanic don't help. They wash there hands of you. They say its between you and the mechanic.
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Posted 2 months ago
I contacted Clickmechanic because I had ABS warning light on my dash. The mechanic fitted a ABS sensor but couldn't get the ABS warning light off my dash. It cost me £198.17 what a waste of money. I will have to take the car into my local garage to get it sorted. I won't be using click mechanic ever again.
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Posted 2 months ago
mechanic turned up 45 mins late.was here half hour and charged £82. cowboy rip off merchants.stay well clear
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Posted 3 months ago
ClickMechanic is rated 1.4 based on 168 reviews