Thanks for your question. If the quote was to increase due to additional work required or another reason they you will be given the option to go ahead with the additional work and cost or you can cancel. You would only be charged for any work that have taken place that you had agreed to.
Hi John. Feel free to check out our reviews on TrustPilot - we have nearly 5000 reviews on there which will give you a much fairer representation of how our customers have found using us. I am not sure why only people with a poor experience have decided to post their review on this site. We have hundreds of bookings everyday across the UK and unfortunately some people will experience problems with their bookings but we try to help them resolve these as quickly as possible. Many thanks for your question. Richard