ClickMechanic assured pre booking that the Audi digital records would be updated and would source on that criteria. The Mechanic who carried-out the service advised he does not have access to digitally update the record. My full service has not been recorded as yet. It is nothing to do with the Mechanic. Their Customer Service Team are not now owning the probem. I am repeatedly asking since early February about excalation procures or ability to forward the problem to their regulator for independent resolution. Extremely disappointing approach to abandon the customer's complaint....It appears that they plan to do nothing!!!! I am still waiting....