If I could give zero stars, I would. We arranged a pre-purchase car inspection, booked a day and time. The mechanic never contacted us, and we received no news until very late on the scheduled day when he informed us that he hadn't contacted the dealership or completed the inspection. Instead, he came up with numerous exclusions. The next day, we still couldn't find him as he never responded to calls or texts. Again, when he finally picked up the phone, he provided excuses. He promised to visit that day, but then we heard from the dealership that the check was scheduled for two days later. We raised tickets through their platform, but the communication was poor; they barely responded. Eventually, we had to cancel and proceed with AA, who at least demonstrated professionalism. We wasted a week on a car we needed to buy urgently. Don't trust them; they're just scammers who want to work whenever they feel like it. You buy the premium package, but this is what you get in return. A very unpleasant experience that caused unnecessary frustration.