“I am sorry that I not read these reviews before booking with clickmechanic. The service is as good as the mechanic being used, however clickmechanic seems to have no procedures for vetting the mechanics they recommend, no procedures for assisting the customer, no legal responsibilities when something goes wrong, etc.
I will not describe the entire saga, but suffice to say that after paying £820 to replace a flywheel, I ended up with a car which is undrivable and a recommendation to change the whole gearbox (about £4,000!). Clickmechanic showed no interest in resolving the matter and made sure that they told me that they had no legal responsibility, it was between me and the mechanic.”
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