I had placed a direct order for my chronic medication at clicks . The call agent called to inform me that i will have to pay a fee of R200 for the apparent free delivery. I was suppose to get my repeat chronic medication 5 days ago on the 1st of September 2021. I cannot get my medication im still waiting even when i went to the pharmacy they told me that my medical aid has already paid direct medicine. I called customer service they informed that no my medication is still coming it been 5 days. Im just worried that i will go to hospital since i haven't been taking my medication for chronic ulcerative colitis.