Clicks Reviews

Name: Clicks
Rating: 2.08

2.1 Rating 261 Reviews

26 %

of reviewers recommend Clicks

Company Reviews

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Metrics

2.1

Based on 261 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.3 out of 5

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Clicks 1 star review on 6th December 2024

Anonymous

Anonymous // 01/01/2019

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“Bad servise i take my presciption away from them they dont read the emails and when i go to pick it up nothing was done i sit there for over an hour and the telephones not working”

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Posted 4 weeks ago

“Bad servise i take my presciption away from them they dont read the emails and when i go to pick it up nothing was done i sit there for over an hour and the telephones not working”

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Posted 4 weeks ago

“Excellent service from Carlton! Always smiling, super helpful, obliging and pleasant! Thank you”

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Posted 4 weeks ago

“I would like to sincerely commend Thabang Lebeko for the outstanding service I received at Clicks Southgate Mall. From the moment I approached him, Thabang was friendly, professional, and incredibly helpful. He went above and beyond to ensure that I found exactly what I needed and took the time to explain everything clearly and patiently. His positive attitude and willingness to assist truly made my shopping experience pleasant and stress-free. It’s rare to come across someone so dedicated and passionate about customer service. Thabang is a true asset to the Clicks team at Southgate Mall. Thank you, Thabang, for delivering the best service — it did not go unnoticed! Regards Ethan Evening”

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Posted 1 month ago

“Hallo this is not the first time that I have walked out of Clicks in Knysna, I am a very patient person but with 3 people serving customers and still no service is bad , must have been my 4th time walking out going to Dischem that had less staff and got helped in minutes.”

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Posted 1 month ago

“Centurion mall clicks Manager (Denise Ringo) ,a white woman who's racist nature is quite apparent! Google reviews seem to have the same view , Clicks pls see to the feedback of clients regarding this terrible, ill-mannered woman who cannot even greet and gives the dirtiest looks I've ever experienced . WE ARE NOW TIRED OF DENISE RINGO !”

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Posted 2 months ago

“I've been trying to resolve prescriptions meds since November 2025. No luck "confused" consultants, telephones not answered, even the Regional offices tel.nos don't get answered, lost or untraceable Scripts, lost entries for prescribed meds, multiple client profiles n other problems too numerous to mention.”

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Posted 2 months ago

“Good day Thumbs up for Tebogo at dispensary. As a mother of a special needs daughter, and between work and home, is he always assisting and making sure that my daughter gets her chronic medication on time every month. He is really going out of his way for us. Thank you so much Tebogo, U r appreciated, big time!!!! Greetings Mrs. Lottering”

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Posted 2 months ago

“I ordered Posteon tablets online from Clicks 1 month ago,what a nightmare it took 5days for my parcel to be delivered. Parco is the courier service they use. I will never purchase anything from Clicks online again,it takes forever to come.”

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Posted 3 months ago

“Making an online purchase is supposed to be more convenient, less hassles and early arrivals (some of the time). Clicks uses Pargo as their courier, my order arrived in two boxes with one parcel code, and no collection codes for either box. It resulted in my bad attitude with the staff, who unfortunately had nothing to do with it. I had to request collection codes, which took more than 15mins on WhatsApp with Pargo virtual people. Will NEVER purchase from them online again. Ever!”

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Posted 3 months ago

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Posted 3 months ago

“l recently made an online purchase totaling R3000.00, which, after a R700 discount, resulted in a payment of R2300. My order was intended to be packaged in two boxes, and I received an SMS confirming its readiness. However, upon arrival at the store, I was informed that only one box was available and they were items missing. My subsequent attempt to resolve this issue with the support center was unsuccessful. Based on this experience, I would advise against online shopping for those seeking a seamless transaction.”

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Posted 3 months ago

“I am tired of the emails - Clicks send dozens of emails and I have tried to unsubscribe, but they just keep coming!! Stop it now!!”

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Posted 3 months ago

“I was assisted by Nkanyiso Duma and he’s a breath of fresh air. Always friendly and adding value to us as customers. It’s really nice to be assisted by someone who provide such customer services. Keep it up Nkanyiso”

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Posted 4 months ago

“What’s a breath of fresh air to be assisted by Mlungisi Zuma. Always friendly and keeps me informed at all times. Mlungisi is good at what he does, good at adding value for client. If there was a ten start I was definitely going to rate that”

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Posted 4 months ago

“The app is a nightmare keeps on telking me to verify otp email then it licks me out. The app is nit user friendly. The worst app ever for me. I cant evn log in or browse things online. Please improve the app”

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Posted 5 months ago

“What a bubbly polite full of respect great all the customers with beautiful smile m taking about Salome Seabi at Alex Mall Brunch she so professional when coming to customer service she deserve top position in this company in general the atmosphere of the store was cool extra clean, happy staff n quick service as well keep up the good standard guys”

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Posted 5 months ago

“On 7 October I went int Clicks at Strand Square. I purchased my normal monthly vitamins etc at the till the cashier asked if I needed a bag to which I replied, yes. After I paid I waited for my goods to be placed in the bag. The cashier said I never asked for a bag. I said I did and I checked to see I was charged for it. I told him he is an asshole and he responded to say I am a bigger asshole. I reported him to Yolande the manager. Bad news spreads fast. I gave my proof that I paid to Yolande.”

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Posted 5 months ago

“It is a nightmare working with the Clicks App. Took forever to get registered, then had to start over, slow, very slow. Not user friendly.”

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Posted 6 months ago

“Buying online from Clicks is a nightmare. They always have to be chased down. I bought things on Thursday, I got an email this morning before 7 that my order will be delivered between 11 am & 2 pm but it's almost 5 pm & still nothing. I call customer service & now they casually say no the order is with the courier now if they didn't come today they'll come tommorow. Why wasn't I called & made aware? It's not the 1st time I've had this kind of issue with them, compared to other stores they are the worst.”

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Posted 6 months ago

Clicks is rated 2.1 based on 261 reviews