“Clicks Cycad Polokwane; at the dispensary there are at least 5 people available to help me, I am the only customer waiting, but nobody makes any attempt at all to help me. When I approach the people sitting eventually they do help me, but also make comments and find my frustration quite funny”
“The last 5 months going to various Clicks stores in Boksburg I find they not having stock on some of my medication. Blood pressure tablets are becoming a big issue at Clicks always no stock. I feel Dr did the nessary test to make sure that the tablets working with a person and with the no stock issue you have to take replacement and I feel that Clicks putting a person hearth at risk.”
“I received a notification from my Medical Aid on 31 May 2026, that certain chronic medication had been claimed by Clicks for payment. My wife and I went to Clicks to collect the claimed medication on Wed 3 June, and certain items were not available due to stock issues but it would be available today 5 June 2026. The personnel confirmed they have claimed from my medical aid.
We went to the Northgate store today and the items are still out of stock or not available.
The excuse is that for one item the person forgot to order, and for the item there is a national shortage.
Yet Clicks Northgate do not forget to claim from my medical aid, a claim they will be paid for against my benefits at the Medical Aid. They also claim without my knowledge or approval.
My wife and I are without some crucial medicines and they cannot prove to me that they have reversed the claim.
This practise is highly irregular and the more I try and explain to the assistant manager and the operator, the more they tell me the locum forgot.
They blaim and refuse to deal with the issue that their practise of claiming for products they cannot deliver is irregular.
Clicks cannot claim unless I have signed receipt of the products and authorising them to claim. What would have happened if I chose to pay cash.
This happens every time I collect my medicines and today I have had enough.
I will not deal with these people any more. I spend well over R4000 pm at the Northgate store and I am considering my options.”
“Pathetic.no one answers phone.take 4 days to deliver to my home is one kilometer away.want to complain to manager no number for that.always long wait.no one is interested in working there .Sad.”
“Bad servise i take my presciption away from them they dont read the emails and when i go to pick it up nothing was done i sit there for over an hour and the telephones not working”
“Bad servise i take my presciption away from them they dont read the emails and when i go to pick it up nothing was done i sit there for over an hour and the telephones not working”
“Centurion mall clicks Manager (Denise Ringo) ,a white woman who's racist nature is quite apparent!
Google reviews seem to have the same view , Clicks pls see to the feedback of clients regarding this terrible, ill-mannered woman who cannot even greet and gives the dirtiest looks I've ever experienced .
WE ARE NOW TIRED OF DENISE RINGO !”
“I've been trying to resolve prescriptions meds since November 2025. No luck "confused" consultants, telephones not answered, even the Regional offices tel.nos don't get answered, lost or untraceable Scripts, lost entries for prescribed meds, multiple client profiles n other problems too numerous to mention.”
“Making an online purchase is supposed to be more convenient, less hassles and early arrivals (some of the time). Clicks uses Pargo as their courier, my order arrived in two boxes with one parcel code, and no collection codes for either box. It resulted in my bad attitude with the staff, who unfortunately had nothing to do with it. I had to request collection codes, which took more than 15mins on WhatsApp with Pargo virtual people. Will NEVER purchase from them online again. Ever!”
“Making an online purchase is supposed to be more convenient, less hassles and early arrivals (some of the time). Clicks uses Pargo as their courier, my order arrived in two boxes with one parcel code, and no collection codes for either box. It resulted in my bad attitude with the staff, who unfortunately had nothing to do with it. I had to request collection codes, which took more than 15mins on WhatsApp with Pargo virtual people. Will NEVER purchase from them online again. Ever!”
“l recently made an online purchase totaling R3000.00, which, after a R700 discount, resulted in a payment of R2300. My order was intended to be packaged in two boxes, and I received an SMS confirming its readiness. However, upon arrival at the store, I was informed that only one box was available and they were items missing. My subsequent attempt to resolve this issue with the support center was unsuccessful. Based on this experience, I would advise against online shopping for those seeking a seamless transaction.”
“The app is a nightmare keeps on telking me to verify otp email then it licks me out. The app is nit user friendly. The worst app ever for me. I cant evn log in or browse things online. Please improve the app”
“On 7 October I went int Clicks at Strand Square. I purchased my normal monthly vitamins etc at the till the cashier asked if I needed a bag to which I replied, yes. After I paid I waited for my goods to be placed in the bag. The cashier said I never asked for a bag. I said I did and I checked to see I was charged for it. I told him he is an asshole and he responded to say I am a bigger asshole. I reported him to Yolande the manager. Bad news spreads fast. I gave my proof that I paid to Yolande.”
“Buying online from Clicks is a nightmare. They always have to be chased down. I bought things on Thursday, I got an email this morning before 7 that my order will be delivered between 11 am & 2 pm but it's almost 5 pm & still nothing. I call customer service & now they casually say no the order is with the courier now if they didn't come today they'll come tommorow. Why wasn't I called & made aware? It's not the 1st time I've had this kind of issue with them, compared to other stores they are the worst.”
“When you enter they mo the floor that shouldve been done the morning. The make up is old, the stock starts cracking, tester stickers yellow, also never have stock, dont replace new stock. No hamd sanitizer wipes but the empty bin, pharmacists wear soccer shirts, and always 1 till open even if que is 20 people. POOR MANAGEMENT. Avoid this clicks! Worst ever”
