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Clicks Reviews

2.1 Rating 241 Reviews
26 %
of reviewers recommend Clicks
2.1
Based on 241 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 36%
Accurate And Undamaged Orders
Greater than 72%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
2.3 out of 5
Avg Email Response Time
-1 hours
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Clicks 1 star review on 6th December 2024
Aeesha
Clicks 1 star review on 16th August 2024
Anonymous
Clicks 1 star review on 19th April 2024
Anonymous
Clicks 5 star review on 17th May 2022
Anonymous
Clicks 2 star review on 11th May 2022
Natasha
Clicks 2 star review on 11th May 2022
Natasha
Clicks 1 star review on 9th April 2022
Hud Aquil Mtshali
9
Anonymous
Anonymous  // 01/01/2019
I purchased an electric can opener that was on special. They told me its not available and refunded me. It eas still available on the website a wk later so I repurchased it. To be told again that it's not available. I contacted the call centre and they told me that if I still wanted it they would get it for me. They then said that they don't have it. Up until today the thing is still available on line and in the stores so I don't understand this.... terribly frustrating. Consultants not consistent with their stories and also false advertising because they are still advertising the product. You go through the whole process of purchasing when it comes time to deliver they tell you its not available. Bad customer service. Disgruntled customer👎
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Posted 1 week ago
I do not know how the points work to get discounted prices. When i arrive at the till, the lady says that one doesnt get any discounts before 23rd of the month. She herself was unsure. I requested a pamphlet to explain the info...and lo and behold...she didnt have any! Whats the point of having a card.
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Posted 2 weeks ago
The service at Clicks Ngebs Mall dispensary is soo poor more so on the prescription side. This has been going on so time now and is nto improving. Waiting for more than 30min in a que with 5 patients is a norm
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Posted 2 months ago
Clicks Claremont Montclare. Unpleasant shopping experience today 19/05/2025. Manager and staff having a loud argument between themselves while only one teller serving clients, took so long to pay and the shouting female staff member… left my goods and left the store.
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Posted 4 months ago
I have been trying for more than a year to get my sms notification to collect my chronic fro. Clicks. Today I approached the pharmacy manager with my knee in a brace and one days medication left in my dispenser, her reply was " sorry we can't help you" ZZGoodbye
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Posted 8 months ago
Hi there, I was so impressed with your 18 roll double ply toilet paper x 2 for such a good price. Until I started using it. It definitely is a sorry excuse for double ply. I dont think it can compare with other double ply toilet papers. The standard is very similar to PnPay single ply rolls. I hate complaining, but that extra thin layer does not help.
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Posted 1 year ago
I trust clicks products no doubts about that but i m so disappointed that they changed the quality of their double ply tissues its now like single ply its terrible i will never buy tissues from clicks again cos i always have to use wipes after using it, pieces of tissue stuck in my bums total nightmare!!
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Posted 1 year ago
Customer service at the Kensington clicks in Durban north has the worst employees who are always messing up your chronic prescription so disappointing every month it's always an issue with them
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Posted 1 year ago
I bought the water purifier jug from you and which you still sell but now you have discontinued the filters and I'm stuck with a useless jug that can no longer filter.
Clicks 2 star review on 11th May 2022 Clicks 2 star review on 11th May 2022
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Posted 3 years ago
Clicks is rated 2.1 based on 241 reviews