Clicks Reviews

2.0 Rating 152 Reviews
25 %
of reviewers recommend Clicks
2.0
Based on 152 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 37%
Accurate And Undamaged Orders
Greater than 66%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Avg Email Response Time
-1 hours
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Clicks 1 star review on 19th April 2024
Anonymous
Clicks 5 star review on 17th May 2022
Anonymous
Clicks 2 star review on 11th May 2022
Natasha
Clicks 2 star review on 11th May 2022
Natasha
Clicks 1 star review on 9th April 2022
Hud Aquil Mtshali
Clicks 1 star review on 9th April 2022
Hud Aquil Mtshali
Clicks 1 star review on 5th January 2022
Monique
7
Anonymous
Anonymous  // 01/01/2019
Lerato pharmacist assistant helped me today at Chicks Waverley . I am impressed with her professionalism. A true gem!
Helpful Report
Posted 6 months ago
Bought a few products online on Tues the 26th of Sep 2023 and opted for the click and collect delivery method.Didn’t receive any confirmation email or SMS but money went through. Today is Friday the 6th of October 2023. I still haven’t received my products. I called customer service and he told me they will get back to me in 3 working days. Do not buy online.
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Posted 7 months ago
I ordered on 3rd and my parcel was delivered on the 5th.It was click and collect.
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Posted 7 months ago
I purchased online money was deducted from my bank account but I did not receive any conformation and when I looked at my cart it still had the items which I bought but my money is gone phoned clicks wrote many emails they just sent me email that they still investigating Terrible experience
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Posted 7 months ago
Worst way to order something you need, rather you go to the store and purchase items. Service is terrible, you wait days just for products to be delivered I thought it would be more convenient but no thanks never again
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Posted 7 months ago
I would like to thank the beauty consultant that works at the Cresta Mall branch. She knows her products and showed me which products are buy 3 but pay for 2 She then chose the perfect lipcolour i was looking for, found one mmediately amongs many cosmetic brands. Thank you Tanitlle konkt
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Posted 7 months ago
I would love to give Shirley and Phumi from Clicks Sandton the biggest hugs for the wonderful service I received on Saturday (02.09.2023) they both explained the procedure of getting a glam look and honestly just loved how friendly and warm they were. Keep up the amazing work ladies. Happy client and will highly recommend Clicks Sandton because of them. Regards Tk.
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Posted 7 months ago
One of your employees were being very rude to me and my friends just because we walked by the Ariana grande perfumes and they said "is this what they teach you at school". Please fix,we as school students have to be respected like we respect elders.Thank you
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Posted 9 months ago
Clicks Quagga Centre is SCAMMING customers at till points - Make sure to NOT SWIPE your cards at Clicks Quagga Centre. The manager at Clicks Quagga Centre in Pretoria asked me to swipe twice as the first transaction will reverse but he also Rudely Refused to write an agreement ( between mysel, him and the cashier) so I lost money just like that .
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Posted 9 months ago
Disgusting, terrible, horrible services received from the Gordonsbay branch, from the manager. Good etiquette, manners and respect doesn't cone with training. Certainly lowers the stores, grading and standard by employing such staff. Half unprofessional advertising with no specification. But I took a picture of it. Addressing it with a positive mindset, with your manager didn't help, he had a rude arrogant attitude. I'm extremely disappointed. Won't visit this branch again.
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Posted 9 months ago
I received the best customer service from Rachel Hlambephi at Chatsworth clicks. She is so patient and caring, beautiful smile all the time, she make sure you leave the store satisfy with all your needs. Generosity was a person that will be Rachel please keep her. She is a star. We need more people like her as customers and this contribute greatly towards the business.
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Posted 9 months ago
I have spent many thousands of rands at Clicks. My wife has terminal bone cancer and the pain meds we get at Government hospital has BAD side effects. I don't have a Medical Aid and am a pensioner. I get her Fentanyl patches privately which costs a lots of money. I got 3x quotes from different pharmacies and chose to get the meds at Clicks as their quote was R11 100 for one months supply. I asked them to get them for me but asked that they confirm the price as they had already tried to find a cheaper generic. This morning 3 days after getting a quote in writing and paying in excess of R11 000 already) i get told that the price is now R12 600. Sweetly, KEEP YOUR WORD. Today is the last day Clicks shall see me. very very sad.
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Posted 9 months ago
Print&frame protea glen mall the guys that works there they are so cold like a freezer unfriendly there's this young one short his worse their service it is sooooo horrible how can they run the business and have staff like this I always go there I am a customer but oh no I won't spend my money there anymore sorry.
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Posted 10 months ago
Good day I would like give thanks to a guy called Themba that works at klipfontein clicks for helping me choose the your clicks brand tissue and for guaranteeing me that indeed it is soft Toddles to you Themba🙌🙌 and thanks for the beautiful service Regards T
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Posted 10 months ago
Showan from Medicross Tokai went the extra mile for me today. He sorted out an issue that was highly important to get my sons medication. He is absolutely valuable to clicks medicross as an employee. Clicks constantia was so impressed with his service over the phone. I would like to make Clicks medicross aware of his dedication to the company. Many thanks Samantha lotter 0795269574
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Posted 10 months ago
Cannot believe that 3 days later i have not received my parcel. I regret, i should have walked. Never again i'm using Click's online services. In fact, they should get Checkers 60/60 management to take over.
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Posted 11 months ago
Clicks click and collect service is rubbish . Never again !!!!!!
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Posted 11 months ago
I am a happy customer. Did my order on Wednesday evening & today it's Friday, it has been delivered. Nothing was short or broken, the service was good. Even the courier guys did a good job. I will definitely be ordering from clicks delivery again 🙂🙂
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Posted 1 year ago
All my cashbacks disappeared from my account. Been, trying for weeks to revolve with clicks. No, luck. Money obviously being stollen by persons working for clicks.
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Posted 1 year ago
Good evening I trust that you are well. Earlier today I had the most terrible experience with the clicks pharmacy at gateway. A lady in the pharmacy refused to serve me and when she did she was very cheeky about it.She further went on to make me and my fiancé feel very out of place. I’m really shocked by the experience from clicks gateway And would sincerely hope that they offer better service especially surrounding the people working at the pharmacy. Try to hire staff that isn’t judgemental about what medication someone orders or requests as it is very disrespectful. I will no longer be shopping at clicks gateway due to this matter.
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Posted 1 year ago
Clicks is rated 2.0 based on 152 reviews