had a bad experience with clicks Vangate Cape Town, when you get to the pharmacy you expect to get the best service ever. Firstly to let a disabled person to wait in a long queue is definitely not on. Had a script which was handed to a different branch but did not have a certain item, they promised to call within days for collection. waited for more than 2 weeks. then decided to go to Vangate and found what i was looking for. When i got to the tills after a very long wait, i explained to the pharmacist that the script is in Pinelands and have been waiting long and they never called. Vangate also had the last item on the shelf to my surprise to be told that i should tell Pinelands store that Vangate has the item. Pharmacist did not even want to try and call Pinelands himself and find out from Pinelands instead he kept on asking me why do they have it and Pinelands don't? Do i work for Clicks ? how can you ask a customer such a question and be dismissive of everything. Rangie from Vangate is not customer orientated at all. what also annoyed me is to be told that there are lots of people waiting that he needs to attend to, what about me that means i did not matter to him at all. I thank the ladies who went out of their way to assist Fatima and Siyasanga.