Its obvious from the reviews that no one should purchase online from Clicks.
Bought a product online on 31 March, which should be delivered in 2-3 days. Its is 12 April and haven't received the product.
Clicks is just silent, no updates given, no apologies, nothing.
on 8 April I called customer care, but they don't answer. So I emailed *********** to enquire. They said they would escalate.
11 April I had not received feedback so I called and again, no answer. I emailed again and their response was to give them another 24 hrs to provide feedback. As if i haven't waited long enough. Of course, they didn't response within 24hrs either.
I have advised them that the product I ordered was prescribed by a dermatologist and Im in desperate need of it, but that didn't spark any urgency or concern.
It's been 12 days of non delivery, and no explanation whatsoever.
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