I made a purchase online with clicks, the day they were supposed to deliver, they refused someone else collecting on my behalf as I was at work, which I understood if its according to their policies, then their courier company called to change the address to my work address, in order for them to deliver, which I did give them, I also told them to deliver before 15:00 as I knock off at 15:00, which they agreed, but during the day I was supposed to receive my delivery, I reached out to them but couldn't get through, until using the email, I sent my email at around 14:45 and they reassured my delivery is on the way, I had to wait at work until 16:30 only to find out that the address wasn't changed, still couldnt receive my order. Of all the online purchases I have ever done, Clicks is the worst by far.