Firstly it was my fault for not reading fine print. When I read click n collect. I thought literally pay online and get someone to collect. Like the checkers 60/60 concept. Man, was I disappointed. I live across a mall in Kzn which has a Clicks.(0.09km) I have covid so I could not get to the mall. Decided to order online, things like vitamin c/vicks/tissue/immune boosters for my family. After a call to a rather smirking clicks employee, who scoffed when I asked if it was like the checkers concept. I realised, it's comes from their "jhb dc". I couldn't even cancel my order!! My question is why? Why can it not be shopped and delivered locally? Why deliver all the way from another province when it can be obtained so easily locally? So now I will wait to get my items from another province while I'm ill. I could do a refund if I'm unhappy, but it would mean me going into the store. Clicks need to get in with the times. So backward. You guys could learn a thing or two from Checkers. Absolutely brilliant service