I did an online order and upon delivery the couriers could not get intouch with the person who was supposed to recieve the parcel.After a few attempts to deliver the couriers sent the package back to Clicks SA.I was given three options to choose and upon chooosing re-order a Clicks consultant helped me to re-order and i am glad to say my order was delivered the next day to the delivery address,i am impressed with Clicks online service and i will use it again and again