I purchased an espresso machine that had an electrical defect out of the box. This seems like something that C&P should take ownership of, but I'm being asked to do a lot of legwork myself with the manufacturer or service professionals. Also, I'm sure it's a busy time, but the responses from support have been pretty slow.
I'm not mad at anybody, and nobody has been rude or unprofessional, but I don't consider this to be a good customer experience.
6 months ago
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