Cliff & Pebble Reviews

Name: Cliff & Pebble
Rating: 4.91

4.9 Rating 345 Reviews

97 %

of reviewers recommend Cliff & Pebble

4.9

Based on 345 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Email

Visit Website

Phone:

8004108867

Email:

sales@cliffandpebble.com

Location:

420 W. Huron Street, L106, Chicago, IL,
420 W. Huron Street, L106, Chicago, IL
60654

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Cliff & Pebble 5 star review on 7th March 2026

323

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Being new to the world of expresso, it was a pleasure working with Cliff and Pebble. Their team was able to answer my questions and assist with my purchase. Will definitely be a return customer!”

Cliff & Pebble 5 star review on 30th January 2025

Helpful Report

Posted 1 year ago

Welcome to the world of espresso! ☕️✨ We're so glad to hear you had a great experience with us, and we truly appreciate your kind words. Helping you find the perfect machine is what we love to do! If you ever have more questions or need any accessories to enhance your setup, we're always here. Enjoy your espresso journey, and we can't wait to serve you again! Cheers! ☕️🔥

Posted 1 year ago

“Received my Lelit Mara X V2 in great condition. Fast shipping. I have been using it everyday for almost 2 weeks and loving it! It's a great machine. I love that Cliff & Pebble offers a 365-day return/exchanges. I will definitely recommend them to my friends and family.”

Helpful Report

Posted 21 hours ago

Thank you so much for the kind words! We’re thrilled to hear you’re loving your Lelit Mara X V2 and that it arrived safely. Enjoy those daily shots, and don’t hesitate to reach out if you ever need tips, accessories, or anything else. We truly appreciate the recommendation to your friends and family! Joseph l Cliff & Pebble

Posted 6 hours ago

“Purchased the Turin SK40 grinder. It was shipped and arrived promptly. I had a problem the the grind size not being fine enough for espresso. I returned the original and it was promptly replaced. Very satisfied with the way my problem was handled and with the replacement SK40”

Helpful Report

Posted 1 week ago

Thank you for the kind review! We’re glad to hear the SK40 arrived quickly and that our team was able to get the replacement sorted out promptly. Enjoy the grinder and your espresso, and don’t hesitate to reach out if we can help with anything down the road! Joseph l Cliff & Pebble

Posted 1 week ago

“Cliff & Pebble really takes it to the next level! The grinder I bought was shipped with lots of care taken to make sure it arrived safely, and it also shipped early, which was a great surprise! I will definitely be ordering from them again in the future - they should be your first stop for coffee needs!”

Helpful Report

Posted 1 week ago

Thank you so much for the kind words! We take a lot of pride in carefully packing every order, so it’s great to hear your grinder arrived safely—and even a bit earlier than expected. We truly appreciate your support and look forward to helping with your next coffee upgrade! ☕ Matt l Cliff & Pebble

Posted 1 week ago

“Great deal and came faster than anticipated”

Helpful Report

Posted 1 week ago

Thank you for the great review! We're glad your order arrived quicker than expected and that you found a great deal. We appreciate your support and hope to serve you again soon! Matt l Cliff & Pebble

Posted 1 week ago

“Purchased a Lelit Bianca, and couldn't be happier. There were some hiccups, as delivery was delayed due to weather, but that's understandable. I also had an initial problem with the gicleur being broken and the flow control not working correctly, but luckily Lelit had sent an extra with the machine and it was easy to replace following Lelit's instructions on YT. C&P was also very responsive and helpful.”

Helpful Report

Posted 1 week ago

Thank you so much for your thoughtful review and for your patience with the delay. We’re glad to hear you’re enjoying your Bianca! While that initial gicleur issue is certainly rare, it’s great that Lelit includes a spare and that the replacement was quick and straightforward. We truly appreciate your kind words and are always here if you need anything along the way. Enjoy the espresso! Matt l Cliff & Pebble

Posted 1 week ago

“Great experience”

Helpful Report

Posted 2 weeks ago

Hey Greg, Glad we could help! Matt l Cliff & Pebble

Posted 2 weeks ago

“Super quick shipping. Everything I ordered showed up without any damage, very well packed. They were also the only one who had the grinder that I wanted. Definitely will be purchasing again from them in the future.”

Helpful Report

Posted 2 weeks ago

Thank you so much for the kind words. We truly appreciate you taking the time to share your experience. We work hard to ensure every order is packed with care and arrives exactly as it should, so it means a lot to hear everything showed up safely and quickly. Matt l Cliff & Pebble

Posted 2 weeks ago

“These guys are solid! My initial purchase of a Turin grinder didn't live up to my expectations. Matthew helped me try to dial it in but when it was clear it wasn't working with my beans, it was a simple return and upgrade to a Eureka - shipping paid both ways. Loving the new Mignon 65 AP!”

Helpful Report

Posted 3 weeks ago

Thank you so much for the thoughtful feedback — it truly means a lot. Sometimes a grinder just isn’t the right fit for a particular setup or coffee, and we’re always happy to help find the one that is. I’m glad we were able to make the return and upgrade process smooth for you — and even happier to hear you’re loving the Mignon 65 AP. Enjoy every shot! Joseph l Cliff & Pebble

Posted 2 weeks ago

“I got this for my husband as a gift. When it came, he paused when he realized what was in the box, hugged me, and then cried a little. But the good kind of cry? Not the bad kind. I dont know much about coffee so I asked what he thinks and he said "I don't how to explain how competent the machine feels. Its sayin 'Shhh, Habibi. I got this.'" And then he spanked the water tank. It is surprisingly beefy. The Zebranowood pieces were really nice and love the look. Keep in mind, if you're giving the Lelit as a gift to your SO, its implied they have carte blanche to a grinder of their choosing. The Mazzer philos has been a great grinder. Great price. Shipped quickly, and the packaging was excellent. I never needed to use customer service, but thats because everything about the order was great.”

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Posted 3 weeks ago

Thank you for taking the time to leave a review and for showing us your setup! Matt l Cliff & Pebble

Posted 2 weeks ago

“Really great experience ordering, aggressive pricing and investment protection. Great product mix as well. Delivery came in 2 days. I think the 365 guarantee is very unique in terms of helping protect the customer's investment. I never leave reviews, but my experience with C&P was so good that I couldn't not do one.”

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Posted 3 weeks ago

Thank you so much for leaving a review! Happy we were able to help out. Matt l Cliff & Pebble

Posted 3 weeks ago

“I made an error in my initial order, and was very pleased with the assistance I got in resolving the problem. Great customer service, I'll be back.”

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Posted 1 month ago

Thank you for leaving a review. I'm happy we were able to help! Joseph l Cliff & Pebble

Posted 1 month ago

“great price awesome website”

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Posted 1 month ago

Thank you for leaving a review, Sol!

Posted 1 month ago

“Excellent experience ordering through Cliff & Pebble. I called in and was able to get prompt professional service. Highly recommend.”

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Posted 1 month ago

Thank you for leaving a review, Joaquin!

Posted 1 month ago

“Great customer service. I love return policy peace of mind.”

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Posted 1 month ago

Happy we could help, Ryan! Thank you for leaving a review. Matt l Cliff & Pebble

Posted 1 month ago

“Great experience. Product delivered on time without any issues.”

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Posted 1 month ago

Hi Chris, Thank you so much for leaving a review. Glad we could help. Matt l Cliff & Pebble

Posted 1 month ago

“Ordered a DF64 which arrived earlier than expected which was a nice surprise. Works perfectly & very happy with the fast delivery!”

Helpful Report

Posted 1 month ago

Hi Robert, Glad to hear your DF64 arrived early! Happy we could help. Joseph l Cliff & Pebble

Posted 1 month ago

“Fast delivery, the Coffee grinder was well packaged and arrived with no damage. Strongly recommend cliffs pebble.”

Helpful Report

Posted 1 month ago

Thank you so much for taking the time to leave a review. I'm glad to hear everything arrived perfectly and quickly! Matt l Cliff & Pebble

Posted 1 month ago

“Excellent customer service and product advice.”

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Posted 1 month ago

Hi Jay, Thank you for your kind words and for taking the time to leave a review. Much appreciated! Matt l Cliff & Pebble

Posted 1 month ago

“very quick and efficient online order and would buy from them again.”

Helpful Report

Posted 1 month ago

Thanks so much for the kind words! We’re glad everything was quick and easy, and we truly appreciate you choosing Cliff & Pebble. We’d love to help you again anytime. Joseph l Cliff & Pebble

Posted 1 month ago

“Great product selection. Top notch customer service and fast shipping.”

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Posted 1 month ago

Hi Victorino, Thank you for leaving a review! Happy we could help out. Joseph l Cliff & Pebble

Posted 1 month ago

Cliff & Pebble is rated 4.9 based on 345 reviews