Cliff & Pebble Reviews

4.9 Rating 112 Reviews
98 %
of reviewers recommend Cliff & Pebble
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Email:

sales@cliffandpebble.com

Location:

420 W. Huron Street, L106, Chicago, IL
60654

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Cliff & Pebble 5 star review on 22nd May 2023
David D
Cliff & Pebble 5 star review on 23rd March 2023
Andrew S
Cliff & Pebble 5 star review on 23rd March 2023
Andrew S
Cliff & Pebble 5 star review on 23rd March 2023
Andrew S
Cliff & Pebble 4 star review on 25th February 2023
William L
Cliff & Pebble 5 star review on 25th February 2023
William L
Cliff & Pebble 5 star review on 25th February 2023
William L
283
Anonymous
Anonymous  // 01/01/2019
If you’re looking for high quality grinder and/or espresso machine, search in Cliff and Pebble before looking somewhere else. I like that there’s no tax on these expensive machines, extra bundle discount and fast shipping. I ordered Lelit Bianca V3 and Eureka Oro Mignon, everything came as I expected. Shipping is updated through Shop app, packages were handled with care. The espresso machine Lelit Bianca arrived late due to delay at customs, I went back to their website and chat with customer service and they quickly answered my question. Even after the machine has arrived and I had some concerns they promptly addressed it. I’m pleased with my purchase through Cliff & Pebble and sure will come back later if I ever need anything else.
Cliff & Pebble 5 star review on 6th September 2022
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Posted 8 months ago
Thank you for the kind words, Vy!
Posted 8 months ago
Cliff and Pebble is an outstanding company to work with and their communication has been great from start to finish. Answering any questions I had and was even willing to accommodate my preffered color accents.
Cliff & Pebble 5 star review on 22nd May 2023
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Posted 1 week ago
Happy we could help, David. The setup looks great!
Posted 1 week ago
Excellent customer service. Smooth delivery and overall process, considering an expensive espresso machine purchase. Even agreed to adjust bar pressure before shipping the item. Highly recommended
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Posted 1 week ago
Thank you, Waleed!
Posted 1 week ago
Fast shipping,product arrived in great condition
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Posted 1 week ago
Thank you for leaving a review, William!
Posted 1 week ago
Very smooth order process and quick delivery! Great experience.
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Posted 2 weeks ago
Thank you for leaving a review!
Posted 2 weeks ago
My experience with Cliff & Pebble so far have been great. My order was fulfilled super quick and even arrived earlier than projected Matt has been readily available to answer questions via online chat as well so the whole experience so far has been great!
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Posted 1 month ago
Thank you, Frank!
Posted 1 month ago
Love the site wonderful service
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Posted 1 month ago
Thank you, Deborah!
Posted 1 month ago
Matt was great from end to end. Excellent support from shipping, to machine debugging, to general espresso tips ! Would buy again and recommend to my friends
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Posted 1 month ago
Thank you so much, Jeremy!
Posted 1 month ago
I had a tricky shipping window, Matt made sure my order arrived in time. No fuss, fairly priced.
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Posted 2 months ago
Hi Liam, Happy we could help!
Posted 2 months ago
I primarily use this grinder for espresso. Best to start with the factory dial setting if grinding for espresso, then adjust from there. In terms of noise, it's not quieter compared to my built-in Breville touch conical grinder. The noise while grinding the beans just sounds different, like at a higher pitch. I do notice the grinds are much fluffier and don't clump using the Oro compared to Breville. Loving the Oro so far. Very little retention too, without using the bellow.
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Posted 2 months ago
Very happy with the service, this store is awesome and highly recommended, I bought an expresso machine ( mini vivaldi 2) and the customer service was very supportive of my questions, deliver was on time I would definitely buy other items!!
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Posted 2 months ago
Only had my machine Rocket Appartamento Serie Nera a little bit and so far, I'm having a blast with it. But, as far as Cliff & Pebble customer service!!?? They are truly AMAZING!!!! I would recommend them to anyone! Not one time did I feel I was annoying them with any questions I had, or anything I needed. Their return and warranties are the best Ive ever seen! Great company!
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Posted 2 months ago
Thank you for the kind words, Troy!
Posted 2 months ago
After horrible buying/warranty experiences with not one but two of Cliff & Pebble's competitors, I am so glad I stumbled upon C&P. Their 365-day return policy, incredibly responsive staff (emails were responded to within minutes always), and patience they had with me when trying to decide on my machine was unlike any other dealer I've come across. Oh yeah, they gave me a free scale worth $250 with my purchase too! Pick up the phone and call these guys if you're on the fence - they'll walk you through everything step-by-step.
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Posted 3 months ago
Coming from a Breville Barista Express, this machine completely blew me away! From the espresso to the foam, this machine is an all around all-star. I'm so happy with my open box purchase and look forward to many caffeinated years to come.
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Posted 3 months ago
My machine arrived on time and was packaged great.
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Posted 3 months ago
Great company. Fast shipping. Responsive customer service. Great prices. I'd definitely purchase from again.
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Posted 5 months ago
Thank you for the kind words, Lakiesha!
Posted 5 months ago
Fantastic machine and i couldnt have picked a better company to buy from Customer service was super helpful Thanks guy at Cliff&Pebble
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Posted 6 months ago
Fantastic machine and i couldnt have picked a better company to buy from Customer service was super helpful Thanks guy at Cliff&Pebble
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Posted 6 months ago
Fast & handy shopping at Cliff & Pebble.
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Posted 6 months ago
Fast & handy shopping at Cliff & Pebble.
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Posted 6 months ago
Good machine, great services.
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Posted 6 months ago
Cliff & Pebble is rated 4.9 based on 112 reviews