Cliff & Pebble Reviews

Name: Cliff & Pebble
Rating: 4.91

4.9 Rating 338 Reviews

97 %

of reviewers recommend Cliff & Pebble

4.9

Based on 338 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

8004108867

Email:

sales@cliffandpebble.com

Location:

420 W. Huron Street, L106, Chicago, IL,
420 W. Huron Street, L106, Chicago, IL
60654

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Cliff & Pebble 5 star review on 17th February 2026

321

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“These guys are solid! My initial purchase of a Turin grinder didn't live up to my expectations. Matthew helped me try to dial it in but when it was clear it wasn't working with my beans, it was a simple return and upgrade to a Eureka - shipping paid both ways. Loving the new Mignon 65 AP!”

Helpful Report

Posted 15 hours ago

“I got this for my husband as a gift. When it came, he paused when he realized what was in the box, hugged me, and then cried a little. But the good kind of cry? Not the bad kind. I dont know much about coffee so I asked what he thinks and he said "I don't how to explain how competent the machine feels. Its sayin 'Shhh, Habibi. I got this.'" And then he spanked the water tank. It is surprisingly beefy. The Zebranowood pieces were really nice and love the look. Keep in mind, if you're giving the Lelit as a gift to your SO, its implied they have carte blanche to a grinder of their choosing. The Mazzer philos has been a great grinder. Great price. Shipped quickly, and the packaging was excellent. I never needed to use customer service, but thats because everything about the order was great.”

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Posted 1 day ago

“Really great experience ordering, aggressive pricing and investment protection. Great product mix as well. Delivery came in 2 days. I think the 365 guarantee is very unique in terms of helping protect the customer's investment. I never leave reviews, but my experience with C&P was so good that I couldn't not do one.”

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Posted 5 days ago

Thank you so much for leaving a review! Happy we were able to help out. Matt l Cliff & Pebble

Posted 5 days ago

“I made an error in my initial order, and was very pleased with the assistance I got in resolving the problem. Great customer service, I'll be back.”

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Posted 1 week ago

Thank you for leaving a review. I'm happy we were able to help! Joseph l Cliff & Pebble

Posted 6 days ago

“great price awesome website”

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Posted 2 weeks ago

Thank you for leaving a review, Sol!

Posted 1 week ago

“Excellent experience ordering through Cliff & Pebble. I called in and was able to get prompt professional service. Highly recommend.”

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Posted 2 weeks ago

Thank you for leaving a review, Joaquin!

Posted 2 weeks ago

“Great customer service. I love return policy peace of mind.”

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Posted 2 weeks ago

Happy we could help, Ryan! Thank you for leaving a review. Matt l Cliff & Pebble

Posted 2 weeks ago

“Great experience. Product delivered on time without any issues.”

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Posted 2 weeks ago

Hi Chris, Thank you so much for leaving a review. Glad we could help. Matt l Cliff & Pebble

Posted 2 weeks ago

“Ordered a DF64 which arrived earlier than expected which was a nice surprise. Works perfectly & very happy with the fast delivery!”

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Posted 2 weeks ago

Hi Robert, Glad to hear your DF64 arrived early! Happy we could help. Joseph l Cliff & Pebble

Posted 2 weeks ago

“Fast delivery, the Coffee grinder was well packaged and arrived with no damage. Strongly recommend cliffs pebble.”

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Posted 2 weeks ago

Thank you so much for taking the time to leave a review. I'm glad to hear everything arrived perfectly and quickly! Matt l Cliff & Pebble

Posted 2 weeks ago

“Excellent customer service and product advice.”

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Posted 2 weeks ago

Hi Jay, Thank you for your kind words and for taking the time to leave a review. Much appreciated! Matt l Cliff & Pebble

Posted 2 weeks ago

“very quick and efficient online order and would buy from them again.”

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Posted 3 weeks ago

Thanks so much for the kind words! We’re glad everything was quick and easy, and we truly appreciate you choosing Cliff & Pebble. We’d love to help you again anytime. Joseph l Cliff & Pebble

Posted 3 weeks ago

“Great product selection. Top notch customer service and fast shipping.”

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Posted 3 weeks ago

Hi Victorino, Thank you for leaving a review! Happy we could help out. Joseph l Cliff & Pebble

Posted 3 weeks ago

“I bought an outstanding grinder (TURIN DF-54) with an excellent price…thank you Cliff & Pebble.”

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Posted 4 weeks ago

Hi Rodrigo, Thank you for the kind words! Happy we could help. Joseph l Cliff & Pebble

Posted 4 weeks ago

“Very Efficient.Thank You.”

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Posted 1 month ago

Thank you! We really appreciate the feedback and are glad everything went smoothly. Matt l Cliff & Pebble

Posted 4 weeks ago

“Great buying experience and customer service. We are really happy with our Lelit Bianca over one year in and wouldn’t hesitate to purchase from these guys again.”

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Posted 1 month ago

That means a lot—thank you! The Lelit Bianca is an incredible machine, and it’s awesome to hear you’re still loving it over a year later. We truly appreciate your trust and would be happy to help anytime down the road. Joseph l Cliff & Pebble

Posted 4 weeks ago

“Cliff and Pebble had my grinder for cheaper than anywhere else. It was on back order and ended up shipping before the estimated date. A++ service all around. Thanks Cliff and Pebble!”

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Posted 1 month ago

Thanks so much for the kind words! We’re glad the grinder arrived ahead of schedule and that the experience lived up to expectations. Really appreciate you choosing Cliff & Pebble and taking the time to leave a review. Joseph l Cliff & Pebble

Posted 4 weeks ago

“My item came in perfect condition and it came on a timely manner! I'd definitely buy from Cliff and Pebble again for coffee needs. :)”

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Posted 1 month ago

Thank you for leaving a review and for the kind words, Maria! Joseph l Cliff & Pebble

Posted 1 month ago

“Very smooth experience, grinder received in perfect condition!”

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Posted 1 month ago

Glad to hear it arrived it perfect condition! Thank you for taking the time to leave a review. Matt l Cliff & Pebble

Posted 1 month ago

“Easy shipment and everything works”

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Posted 1 month ago

Happy we could help! Thank you for leaving a review. Joseph l Cliff & Pebble

Posted 1 month ago

Cliff & Pebble is rated 4.9 based on 338 reviews