Cliff & Pebble Reviews

Name: Cliff & Pebble
Rating: 4.90

4.9 Rating 258 Reviews

98 %

of reviewers recommend Cliff & Pebble

4.9

Based on 258 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Email:

sales@cliffandpebble.com

Location:

420 W. Huron Street, L106, Chicago, IL
60654

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Cliff & Pebble 5 star review on 8th February 2025

305

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service”

Helpful Report

Posted 1 year ago

Thank you!

Posted 1 year ago

“I am extremely pleased with my silenzio grinder, came in original box with manual and fast shipping. Couldn't be more happier about buying this grinder from c&b.”

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Posted 1 year ago

Glad we could help, Sunil!

Posted 1 year ago

“Arrived on time and was as described. Works perfect and I saved 100 plus on buying open box”

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Posted 1 year ago

Thank you, Gregorio!

Posted 1 year ago

“If you need anything coffee related don't hesitate to buy from Cliff and Pebble. Their customer service is outstanding and they are a very trustworthy company. They have great products at great prices also check out their open box deals.”

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Posted 1 year ago

Thank you, Juan!

Posted 1 year ago

“Fast shipping. Item as described”

Helpful Report

Posted 1 year ago

Thank you, Stephen!

Posted 1 year ago

“Love my Eureka Mignon grinder shipped fast and had a great experience with Cliff and Pebble. Thank you”

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Posted 1 year ago

Thank you, Lori!

Posted 1 year ago

“Easy use of website. Excellent selection of products. Great customer relations, fantastic service, and invaluable support. Truly one of the BEST companies to work with in the industry. Glad we made the connection, and we'll be looking forward to many years of association. THANK YOU!!!”

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Posted 1 year ago

Thank you for the kind words, Brian. Happy we could help.

Posted 1 year ago

“I ordered an open box grinder, it came in perfect condition, it clearly had never been used!”

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Posted 1 year ago

Glad we could help, Jason!

Posted 1 year ago

“Purchased an open-box Eureka Silenzio at a massive discount. It arrived in a few days and not only did it appear brand new, but even the box itself looked like it had never been open. I'm extremely pleased with the grinder and the service.”

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Posted 1 year ago

Hi Andrew! Happy we could help.

Posted 1 year ago

“Excellent service from Cliff and Pebble! Matt was extremely straightforward when an issue came up with delivery issues from the carrier. Couldn’t be happier with my purchase from C&P, would buy from them again!”

Helpful Report

Posted 1 year ago

Thank you for your review! Glad we could help.

Posted 1 year ago

“Ordered an open box eureka grinder - arrived fast and in new condition - packaging was original, all accessories and manual were there, looked never used. can't tell if it's open box or new actually - and got it at a great price!”

Helpful Report

Posted 1 year ago

Thank you for your review, Shahzad! Most open box items were never used at all other than for testing purposes.

Posted 1 year ago

“Great experience. Prompt delivery. Excellent product.”

Helpful Report

Posted 1 year ago

We're glad you're enjoying it, Andrew!

Posted 1 year ago

“I recently purchased the Lelit Mara X V2 from Cliff & Pebble, and I couldn't be happier with my decision. From its sleek design to its impressive feature-packed functionality, this machine has truly exceeded my expectations in every aspect. First and foremost, the support team was super helpful and insightful in helping me navigate the endless amount of machine options they offer. Their attention to detail and dedication to customer satisfaction truly sets them apart. In fact, I've been so impressed with my experience that I'm compelled to share my thoughts in this review. They were very patient with answering any questions I had, and let me know exactly what was happening every step of the way. Everything came well packaged and pre-tested to ensure no leaks or damages before shipping. The machine arrived on time with accurate shipping tracking, and I love that they offer no sales tax (definitely the cheapest place I found for this machine). One of the most compelling reasons I chose Cliff was due to the 365-day return policy. It gives me peace of mind knowing that they care about my product/experience and are willing to take it back up to a year after purchasing. I can't recommend this company enough, and I will be sure to check them out for future purchases! And hey, Cliff team, if you're reading this, an Acaia Lunar scale to complement this fantastic machine would truly be the cherry on top! 😉”

Cliff & Pebble 5 star review on 18th March 2024

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Posted 1 year ago

“Really fast for the shipping. The product are perfect. Will buy again next time!”

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Posted 1 year ago

Thank you so much for leaving a review! We're glad you love you new gear.

Posted 1 year ago

“Customer service was helpful and quick with online chat. Fast delivery!”

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Posted 1 year ago

Thank you, Dustin!

Posted 1 year ago

“Thank you Cliff and Pebble for being so incredible! I purchased the Lelit Bianca V3 with the Acaia Lunar. Joseph on the online team seamlessly ordered everything and it came very well packaged and on time. You guys rock!”

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Posted 1 year ago

Hi Louis! Glad we could help!

Posted 1 year ago

“Great service and Product.”

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Posted 1 year ago

Thank you!

Posted 1 year ago

“I ordered a Lelit Mara X and couldn’t have had a better experience! I appreciate that they bench test the machines to ensure that they’re working properly. When you’re spending so much money, it’s awful when things arrive and don’t work. I ended up returning the machine (e61 just isn’t for me), and the customer service was fantastic. They covered shipping back, and they gave me really detailed instructions on how to drain the boilers. Definitely would order from here again!!”

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Posted 1 year ago

Hi Jamie, Thank you for your kind words and we're sorry the Lelit Mara X didn't work out! We're here down the line should you ever need us or just want to chat coffee!

Posted 1 year ago

“The order was shipped and received very quickly. It was shipped and arrived within a few days of placing the order. It arrived in original packing and was exactly as described! Extremely happy with my purchase!”

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Posted 1 year ago

Thank you for leaving a review, Chantelle!

Posted 1 year ago

“Great customer service!”

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Posted 1 year ago

Thank you!

Posted 1 year ago

Cliff & Pebble is rated 4.9 based on 258 reviews