Cliff & Pebble Reviews

4.9 Rating 163 Reviews
99 %
of reviewers recommend Cliff & Pebble
4.9
Based on 163 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Cliff & Pebble Reviews
Visit Website

Email:

sales@cliffandpebble.com

Location:

420 W. Huron Street, L106, Chicago, IL
60654

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Cliff & Pebble 5 star review on 18th March 2024
Andrew R
Cliff & Pebble 5 star review on 29th December 2023
Omar T
Cliff & Pebble 4 star review on 23rd October 2023
Eric S
Cliff & Pebble 5 star review on 12th October 2023
Ben L
Cliff & Pebble 5 star review on 24th June 2023
Bryan B
Cliff & Pebble 5 star review on 22nd May 2023
David D
Cliff & Pebble 5 star review on 1st November 2022
Brian T
22
Anonymous
Anonymous  // 01/01/2019
Excellent choice and after sale customer service!
Helpful Report
Posted 1 year ago
If you’re looking for high quality grinder and/or espresso machine, search in Cliff and Pebble before looking somewhere else. I like that there’s no tax on these expensive machines, extra bundle discount and fast shipping. I ordered Lelit Bianca V3 and Eureka Oro Mignon, everything came as I expected. Shipping is updated through Shop app, packages were handled with care. The espresso machine Lelit Bianca arrived late due to delay at customs, I went back to their website and chat with customer service and they quickly answered my question. Even after the machine has arrived and I had some concerns they promptly addressed it. I’m pleased with my purchase through Cliff & Pebble and sure will come back later if I ever need anything else.
Cliff & Pebble 5 star review on 6th September 2022
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Posted 1 year ago
Thank you for the kind words, Vy!
Posted 1 year ago
I ordered an open box espresso machine and couldn’t be happier! Shipping was fast, the machine is in great shape, and the price was perfect.
Cliff & Pebble 5 star review on 18th August 2022
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Posted 1 year ago
We're glad you like it, Michael!
Posted 1 year ago
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Cliff & Pebble 5 star review on 16th August 2022
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Posted 1 year ago
The machine is outstanding and a better upgrade over my rocket appartamento. The customer support is awesome and they answer all the questions I had and made the process of purchasing the machine very easy. Plus you get 30 days of risk-free and on top, you pay no tax if shipped to a different state
Cliff & Pebble 5 star review on 15th August 2022 Cliff & Pebble 5 star review on 15th August 2022 Cliff & Pebble 5 star review on 15th August 2022
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Posted 1 year ago
Great products and smooth shipping
Cliff & Pebble 5 star review on 29th July 2022
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Posted 1 year ago
Thank you, Soren!
Posted 1 year ago
Cliff and Pebble was fantastic! I ordered my first mid tier grinder (a Eureka Mignon) from them. Shipping was fast and it came in perfect condition. I have been very happy with them and would order from them again.
Cliff & Pebble 5 star review on 7th July 2022
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Posted 1 year ago
Cliff and Pebble delivered a great grinder and it’s been perfect for my daily use. I bought the Eureka Silenzio and would recommend it to anyone looking for a quiet grinder with lots of power.
Cliff & Pebble 5 star review on 24th June 2022
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Posted 1 year ago
Thank you for the kind words, Jordan!
Posted 1 year ago
Great service and great products! Shipping was fast with no issues
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Posted 1 year ago
Glad we could help!
Posted 1 year ago
I actually sent the machine back but after they received the machine, the machine was in good shape enough so they didn't even charge me the normal restock fee so these guys do what they can to give the best Cust service possible!
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Posted 1 year ago
Thank you for the kind words, Troy!
Posted 1 year ago
Very nice people , professional and helpful
Cliff & Pebble 5 star review on 26th April 2022
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Posted 1 year ago
Thank you, Jex!
Posted 1 year ago
Cliff & Pebble is hands down the best dealer out there and know how to treat consumers in this day and age. As far as I could tell they are the only dealer that pays return shipping in addition to a 30 day trial period. This alone put me at ease when spending over $4k on my new espresso setup. I can not recommend them enough. Ask for Matt!
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Posted 1 year ago
Thank you for the kind words! Matt is our owner and we're happy he was able to help you out!
Posted 1 year ago
Matt at Cliff & Pebble was a joy to work with in getting the right equipment shipped out to me. Went above and beyond! I felt understood, and thank you and team for providing the stellar service you do. I highly recommend purchasing from Cliff & Pebble.
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Posted 1 year ago
Thank you for your review!
Posted 1 year ago
I couldn’t be happier with my new Izzo Vivi with PID and flow control. Cliff and Pebble was very knowledgeable and helpful to my choosing it. I will not hesitate to order from them again in the future. They have the best service and tje best prices.
Cliff & Pebble 5 star review on 1st April 2022
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Posted 1 year ago
Thank you! The red accents look wonderful on your Vivi PID!
Posted 1 year ago
Great customer service and fast shipping! Enjoying my Eureka Mignon Specialita and will definitely buy from Cliff & Pebble in the future
Cliff & Pebble 5 star review on 31st March 2022
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Posted 1 year ago
Very knowledgeable, helpful staff. Great product knowledge. They made my purchase easy. They work with you through all phases of the purchase, product information, pricing, shipping and delivery. I will definitely use Cliff and Pebble for all of my coffee equipment needs. The survey asks about delivery. It would have been fine, but...Amazon was used as the courier. Amazon had no shipping or tracking detail and was late, but this was not the fault of C&P. Any problems with delivery I place squarely on Amazon.
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Posted 2 years ago
Hi Mike, Thank you for leaving such an honest review! I am happy to hear we could help and am sorry for the shipping experience. We don't use Amazon often for the reasons you mentioned - their shipping services aren't wonderful when it comes to tracking and for that we apologize. We have relayed your concerns to them and are confident they will contiue to improve tracking information in the future. Should you ever have any questions, please do not ever hesitate to reach out. Happy brewing! Christopher F l Cliff & Pebble Order Management
Posted 2 years ago
My only regret is that I did not know about Cliff & Pebble earlier! Great service and great prices! Would use again without hesitation, and will recommend to my friends. Thank you!
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Posted 2 years ago
Thank you, Ronald! We're very happy we could help.
Posted 2 years ago
Great deal. Fast delivery
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Posted 2 years ago
Glad we could help you out, Matthew!
Posted 2 years ago
Smooth and fast shopping experience
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Posted 2 years ago
Thank you for your review!
Posted 2 years ago
C&P had the best pricing for my espresso machine and it was professionally packed and shipped on time.
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Posted 2 years ago
Thank you, John!
Posted 2 years ago
Cliff & Pebble is rated 4.9 based on 163 reviews