Cliff & Pebble Reviews

Name: Cliff & Pebble
Rating: 4.91

4.9 Rating 274 Reviews

98 %

of reviewers recommend Cliff & Pebble

4.9

Based on 274 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Email:

sales@cliffandpebble.com

Location:

420 W. Huron Street, L106, Chicago, IL
60654

Write Your review

Tell us how Cliff & Pebble made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Cliff & Pebble 5 star review on 12th August 2025

308

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything arrived wuickly and worked wonderfully! I love my baratza Encore ESP”

Helpful Report

Posted 1 year ago

Thank you for your review, William!

Posted 1 year ago

“Cliff & Pebble has been very helpful in my journey in upgrading my espresso setup! I ordered the Eureka Libra and Lelit Bianca, both being an easy experience. My Libra did come with a cosmetic issue, but it works perfectly. Cliff & Pebble allowed me to pre-order the Bianca so I could get it in white with the sale and I’m very excited to get it! Matt and the C&P team have been great to work with.”

Helpful Report

Posted 1 year ago

Thank you for your review, Kelly! Matt is our owner and loves working directly with customers. Please let us know if there's anything else we can do!

Posted 1 year ago

“I believe it was Matt who sold me the espresso machine alex duetto IV. So far everything has been great! I was able to brew first cup on Sunday after arrival. Wife was very happy. If I have one complaint it is that when purchasing the unit it specifically asks what amps I would be plugging into. I clicked on 20amps, but noticed after a few days something was off. I had to go online to learn how to do it, but in the advanced pid instructions there is a way to do this. Aside from this small issue we are very happy with our purchase. Thank you!!!”

Helpful Report

Posted 1 year ago

Hi Mark, Thank you for leaving a review! Matt is our owner and is the best however we're terribly sorry to hear the amperage was confusing. We're here for any help you may need.

Posted 1 year ago

“The grinder arrived so quickly and in perfect condition. I would definitely shop here again.”

Helpful Report

Posted 1 year ago

Hi Melissa. Happy we could help!

Posted 1 year ago

“Quick shipping and great pricing. The experience purchasing through Cliff & Pebble was flawless”

Helpful Report

Posted 1 year ago

Happy we could help, Dean!

Posted 1 year ago

“Great machine, packing is superb”

Helpful Report

Posted 1 year ago

Thank you, Ehab!

Posted 1 year ago

“Overall, a company focused on customer service. I would buy from them again”

Helpful Report

Posted 1 year ago

Thank you for your review! Customer service is our #1 priority, always.

Posted 1 year ago

“Home barista here. I have bought several items from C&P. Great pricing. Fast shipping. Great communication whenever I had to contact them.”

Helpful Report

Posted 1 year ago

Thank you, Andres!

Posted 1 year ago

“Amazing communication, extremely prompt in responding.”

Helpful Report

Posted 1 year ago

Thank you, William. We do our best to be quick!

Posted 1 year ago

“Very happy with the grinder I purchased and the great deal!”

Helpful Report

Posted 1 year ago

Happy we could help, Adoran!

Posted 1 year ago

“Fast delivery, excellent customer service, top notch products”

Helpful Report

Posted 1 year ago

Thank you for leaving a review, Kaveh. Please let us know if you need anything in the future!

Posted 1 year ago

“Everything about my purchase was smooth and easy. Got an incredible deal on my new grinder. Thank you so much”

Helpful Report

Posted 1 year ago

Hi Eric, Thank you so much for leaving a review! We're glad we could help you out.

Posted 1 year ago

“Matt was really helpful with finding me a great grinder at a great price. Look forward to working with Cliff and Pebble again!”

Helpful Report

Posted 1 year ago

Hi Jonathan, Thank you for leaving us a review. Happy we could help out!

Posted 1 year ago

“I got an open box Silenzio grinder, absolutely love it. It is truly in prestine brand new condition. Love love love it. And so grateful to have gotten it from Cliff and Pebble at the Open Box price and very pleased with how quickly they sent this to us. Cannot be any happier”

Helpful Report

Posted 1 year ago

Happy we could help! Thank you for leaving us review.

Posted 1 year ago

“Best price out there on the grinder I ordered, plus super fast shipping. Ordered an "Open Box" model and saved a lot of money. The grinder was in perfect new condition with all accessories. Thanks!”

Helpful Report

Posted 1 year ago

Thank you, Steven!

Posted 1 year ago

“I’m very happy with my Eureka grinder! It came in perfect condition, so believe the description they write in the open box section. I was going back and forth between the Speciltia and the Silenzio, when it comes down to it, I’ll get the Silenzio for $400 less than the Speciltia.”

Helpful Report

Posted 1 year ago

Glad we could help. Thank you for writing a review.

Posted 1 year ago

“Great customer service”

Helpful Report

Posted 1 year ago

Thank you!

Posted 1 year ago

“I am extremely pleased with my silenzio grinder, came in original box with manual and fast shipping. Couldn't be more happier about buying this grinder from c&b.”

Helpful Report

Posted 1 year ago

Glad we could help, Sunil!

Posted 1 year ago

“Arrived on time and was as described. Works perfect and I saved 100 plus on buying open box”

Helpful Report

Posted 1 year ago

Thank you, Gregorio!

Posted 1 year ago

“If you need anything coffee related don't hesitate to buy from Cliff and Pebble. Their customer service is outstanding and they are a very trustworthy company. They have great products at great prices also check out their open box deals.”

Helpful Report

Posted 1 year ago

Thank you, Juan!

Posted 1 year ago

Cliff & Pebble is rated 4.9 based on 274 reviews