Cliff & Pebble Reviews

4.9 Rating 163 Reviews
99 %
of reviewers recommend Cliff & Pebble
4.9
Based on 163 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Cliff & Pebble Reviews
Visit Website

Email:

sales@cliffandpebble.com

Location:

420 W. Huron Street, L106, Chicago, IL
60654

Write Your review

Tell us how Cliff & Pebble made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Cliff & Pebble 5 star review on 18th March 2024
Andrew R
Cliff & Pebble 5 star review on 29th December 2023
Omar T
Cliff & Pebble 4 star review on 23rd October 2023
Eric S
Cliff & Pebble 5 star review on 12th October 2023
Ben L
Cliff & Pebble 5 star review on 24th June 2023
Bryan B
Cliff & Pebble 5 star review on 22nd May 2023
David D
Cliff & Pebble 5 star review on 1st November 2022
Brian T
22
Anonymous
Anonymous  // 01/01/2019
I had a great experience with Cliff & Pebble. I was looking for a particular single-dose coffee grinder in red. No other retailer had it in stock, and had no date when it would be back in stock. Cliff & Pebble had it in stock and I asked them to delay delivery since I was out of town. They did just that and my order was delivered as I requested in excellent condition. Really great customer service. James
Helpful Report
Posted 2 months ago
Happy we could help, James. Happy New Year!
Posted 2 months ago
I love cliff&pebble. Matt was so kindness, he always understands my opinion. I recommend business with him.
Helpful Report
Posted 3 months ago
Glad I could help, Eric!
Posted 3 months ago
Amazing grinder saves me a lots of time !!🫶 I do recommend!!!!
Cliff & Pebble 5 star review on 29th December 2023
Helpful Report
Posted 3 months ago
Thank you for the photo & video, Omar!
Posted 3 months ago
So much information before making a purchase. Great prices and fast delivery as well. So happy with everything so far.
Helpful Report
Posted 3 months ago
Glad we could help, Glenn!
Posted 3 months ago
Wicked fast shipping and excellent customer service. God bless Cliff and Pebble!!
Helpful Report
Posted 3 months ago
I bought an unused, open-box Eureka espresso grinder. When it arrived it was very clean and had all the original parts and was unused. But the motor didn't turn unless I started it turning by hand. That is a classic problem with motorized devices that have a bad start capacitor circuit. I made a video of the grinder not working until I started it by hand and emailed it to them after hours. My email asked for a new grinder at the open box price for my trouble. I got a reply from a real person hours before their stated opening time the next day. But the reply had a silly suggestion on how I might get the grinder working which made me think they hadn't watched my video. It also said they don't normally replace an open box item with a new one. I replied that their suggestion was silly and asked if they watched the video. Soon after I got a reply that they were sending me a new grinder at the same price. A week later I had the new grinder and it worked great.
Helpful Report
Posted 3 months ago
Hi David, Thank you for your review! Happy we could help.
Posted 3 months ago
I've called on several occasions to inquire about specific grinders, and espresso machines, and I've had amazing experience from the reps. They are friendly, knowledgeable and understanding. Thank you!
Helpful Report
Posted 3 months ago
Thank you, Ruben!
Posted 3 months ago
I needed help on my new rocket espresso machine. The response was fast and helped me dial in the machine. All about the grind. Great service! Thank you Cliff&Pebble
Helpful Report
Posted 3 months ago
Thank you, Steven!
Posted 3 months ago
I recently acquired the Eureka Oro Mignon XL from Cliff & Pebble, and I must commend the company for their outstanding service. The swift delivery of the product was truly impressive, and it arrived in impeccable packaging, ensuring the machine's safety during transit. One standout feature of the Eureka Oro Mignon XL is its remarkable quietness during operation. As someone who appreciates a peaceful environment, I was pleasantly surprised by how discreet this coffee grinder is. It allows for early morning coffee preparation without disturbing the tranquility of the household. Additionally, the machine's precision and consistency in grinding coffee beans are truly exceptional. With a robust motor and a variety of grind settings, it caters to the preferences of even the most discerning coffee connoisseurs. The design is elegant and fits seamlessly into any kitchen, adding a touch of sophistication. Overall, my experience with Cliff & Pebble and the Eureka Oro Mignon XL has been nothing short of excellent, and I would highly recommend both to anyone seeking a top-tier coffee grinder.
Helpful Report
Posted 3 months ago
Thank you, Johan! Happy we could help out.
Posted 3 months ago
Received a “refurbished” Eureka. Looks brand new! Works great! Happy with a purchase. Hope it wlll last for a long time.
Helpful Report
Posted 4 months ago
Thank you for leaving a review, Vladimir!
Posted 4 months ago
Order processing and shipping were very fast. I ordered an open box item from the outlet center - the listing was very detailed and the photos were helpful to make sure the product was in good shape. They carry high quality products and I wouldn't hesitate to order from them again in the future.
Helpful Report
Posted 4 months ago
Thank you so much, Alexander! Matthew Cliff & Pebble
Posted 4 months ago
Even though the grinder was an "open box" return, it was in perfect cosmetic and working condition. Grinder has been flawless in operation and very consistent in grinds. Great customer service and fast shipping.
Helpful Report
Posted 4 months ago
Hi Lawrence, Glad you were able to take advantage of our outlet center! Please let us know if there's anything else we can do for you! Matthew
Posted 4 months ago
I ordered an open-box grinder. It arrived sooner than I expected. Although it was an open-box product, it is in perfect (new) condition. I am happy with my purchase and would both recommend and use Cliff + Pebble in the future.
Helpful Report
Posted 4 months ago
Hi! Thank you for leaving a review. We're glad we could help you save!
Posted 4 months ago
I found a very competitive offer for the new Rocket espresso machine with a bonus scale added to the deal. The packaging was great. The delivery was fast. I didn't have to ask for any additional support or talk to customer service, but so far I am happy with trusting this store.
Helpful Report
Posted 4 months ago
Glad we could help, Marta!
Posted 4 months ago
Cliff & Pebble shipped out the same day as my order and I received the package the next day (for a very big and bulky dual boiler espresso machine). I think it's fortunate that I live close to one of their warehouses, but the shipping speed was impressive. I also took advantage of a promotional deal that I didn't see anywhere else on the web.
Helpful Report
Posted 5 months ago
Happy we could help!
Posted 5 months ago
Ordered my Rocket R58! I’m just as impressed with Cliff & Pebble as I am with the machine. The item shipped so fast, I couldn’t believe it. I will trust Cliff & Pebble with my equipment needs!
Helpful Report
Posted 5 months ago
Glad we could help, Anthony! Matthew D. Cliff & Pebble
Posted 5 months ago
Love this grinder! Perfect for espresso. It’s easy to use and dial in. And it’s quiet! It makes the Fellow Ode Gen 2 with SSP burrs that I use for a brew grinder sound loud in comparison! Cliff & Pebble were great - they had the best price and shipped quickly. Recommended!
Cliff & Pebble 5 star review on 12th October 2023
Helpful Report
Posted 5 months ago
Thank you, Ben!
Posted 5 months ago
I bought my first espresso machine and everything turned out great. It shipped fast and the people working here was really kind and helpful. Double thumbs up đź‘Ťđź‘Ť
Helpful Report
Posted 5 months ago
Thank you for your review!
Posted 5 months ago
Cliff and Pebble's staff was so helpful in helping us select or Lelit Bianca. When it arrived damaged they immediately began working on getting us a new one as soon as possible. Our new one arrived in perfect condition and we absolutely love it. We will be buying a second unit from Cliff and Pebble for our vacation home once it is ready. Thanks again Corey
Helpful Report
Posted 5 months ago
Glad we could help. Thank you, Corey!
Posted 5 months ago
I received my new lelit bianca from cliff and pebble and it was damaged in shipping. They quickly sent a replacement and made the process as easy as possible.
Helpful Report
Posted 6 months ago
Thank you, Jerome. We're so sorry your initial machine arrived damaged however are happy we could get you another quickly. Enjoy! The Bianca V3 is a beast!
Posted 6 months ago
Cliff & Pebble is rated 4.9 based on 163 reviews