Cliff & Pebble Reviews

Name: Cliff & Pebble
Rating: 4.91

4.9 Rating 343 Reviews

97 %

of reviewers recommend Cliff & Pebble

4.9

Based on 343 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

8004108867

Email:

sales@cliffandpebble.com

Location:

420 W. Huron Street, L106, Chicago, IL,
420 W. Huron Street, L106, Chicago, IL
60654

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Cliff & Pebble 5 star review on 2nd March 2026

322

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cliff and Pebble had my grinder for cheaper than anywhere else. It was on back order and ended up shipping before the estimated date. A++ service all around. Thanks Cliff and Pebble!”

Helpful Report

Posted 1 month ago

Thanks so much for the kind words! We’re glad the grinder arrived ahead of schedule and that the experience lived up to expectations. Really appreciate you choosing Cliff & Pebble and taking the time to leave a review. Joseph l Cliff & Pebble

Posted 1 month ago

“My item came in perfect condition and it came on a timely manner! I'd definitely buy from Cliff and Pebble again for coffee needs. :)”

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Posted 1 month ago

Thank you for leaving a review and for the kind words, Maria! Joseph l Cliff & Pebble

Posted 1 month ago

“Very smooth experience, grinder received in perfect condition!”

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Posted 1 month ago

Glad to hear it arrived it perfect condition! Thank you for taking the time to leave a review. Matt l Cliff & Pebble

Posted 1 month ago

“Easy shipment and everything works”

Helpful Report

Posted 1 month ago

Happy we could help! Thank you for leaving a review. Joseph l Cliff & Pebble

Posted 1 month ago

“Great service and fast turnaround. Thanks!”

Helpful Report

Posted 1 month ago

Hi Dana, Glad we could help! Thank you for leaving a review. It truly means a lot! Christine l Cliff & Pebble

Posted 1 month ago

“I am very happy with my df54”

Helpful Report

Posted 1 month ago

That’s great to hear! We’re so glad you’re happy with your DF54. Thanks for choosing Cliff & Pebble and enjoy the espresso! Joseph l Cliff & Pebble

Posted 1 month ago

“Great customer service, great product. Thrilled with my experience”

Helpful Report

Posted 1 month ago

Thank you so much! We’re thrilled to hear you had a great experience with both the product and our customer service. We truly appreciate your support — enjoy! Matt l Cliff & Pebble

Posted 1 month ago

“Product arrived as expected”

Helpful Report

Posted 1 month ago

Thank you for taking the time to leave a review! We’re glad everything arrived as expected and appreciate you choosing Cliff & Pebble. Enjoy! Christine l Cliff & Pebble

Posted 1 month ago

“The customer service here is excellent. Easy to reach and very responsive.”

Helpful Report

Posted 1 month ago

Thank you for leaving a review, Pamela! I'm glad we were able to help. Joseph l Cliff & Pebble

Posted 1 month ago

“Had a good experience with these guys. fast customer service for my inquiry, order showed up 2 days earlier than expected, and am happy with the grinder I bought from them. would recommend.”

Helpful Report

Posted 1 month ago

Thank you for taking the time to leave a review! Happy to hear your order arrived quickly and ahead of schedule.

Posted 1 month ago

“Great website and customer service. Thanks”

Helpful Report

Posted 2 months ago

Thank you so much for the kind words! We really appreciate you taking the time to leave a review and are glad you had a great experience with both our website and customer service. If you ever need anything, we’re always here to help. Joseph l Cliff & Pebble

Posted 1 month ago

“The product works great and is beautifully made. Ordering was easy and it arrived on time!”

Helpful Report

Posted 2 months ago

Thank you for the great feedback! We’re so glad to hear you’re loving the craftsmanship, that ordering was easy, and everything arrived on time. We truly appreciate you choosing Cliff & Pebble and hope you enjoy your setup for years to come. Matt l Cliff & Pebble

Posted 1 month ago

“Cliff and Pebble is amazing! I bought a few grinders from them and it's always a great process. I had a few issues with some of the grinders as well but customer service was awesome and they fixed it right away. Can't recommend enough!”

Helpful Report

Posted 2 months ago

Thank you so much for the kind words and for being a repeat customer, we truly appreciate it. We’re glad to hear the process has consistently been smooth and that our team was able to quickly take care of the issues you ran into.

Posted 2 months ago

“Machine arrived in perfect condition”

Helpful Report

Posted 2 months ago

We're glad we could help! Joseph l Cliff & Pebble

Posted 2 months ago

“I am very pleased with the order and service I got when I bought my Lelit Mara X through Cliff and Pebble. It was the best price available and Matt was very responsive with my follow up inquiries.”

Cliff & Pebble 5 star review on 25th December 2025

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Posted 2 months ago

“We love our new machine. It's a great upgrade and customer service and the deal from Cliff and pebble was great”

Helpful Report

Posted 2 months ago

Thank you so much for the kind words — we’re thrilled to hear you’re loving your new machine! Upgrading your setup is a big decision, and it truly means a lot to know both the machine and our service met your expectations. Joseph l Cliff & Pebble

Posted 2 months ago

“Really a great experience. Very responsive to inquiries. Nice people. I would certainly do business with Cliff & Pebble again, without hesitation.”

Helpful Report

Posted 2 months ago

Thank you so much for the kind words! We truly appreciate you taking the time to share your experience. It was a pleasure helping you, and we’re grateful for the opportunity to earn your business. We look forward to serving you again anytime. Joseph l Cliff & Pebble

Posted 2 months ago

“Great price for DF54 v2, shipped promptly as well. On receiving noticed issue with the product before first use. Reached out to them and were prompt to exchanged the product with v3. Love that they have 365 return policy in case anything goes wrong. Highly recommended.”

Helpful Report

Posted 2 months ago

Thank you for the thoughtful review! We’re glad we were able to quickly get things resolved and make the swap seamless for you. Our goal is always to stand behind what we sell, and we’re happy to hear the 365-day return policy gave you extra peace of mind. We truly appreciate the recommendation and look forward to helping again down the road. Joseph l Cliff & Pebble

Posted 2 months ago

“Great to deal with and very professional. Prompt responses to questions and they sorted out a problem I had quickly. I would order from them again without hesitation.”

Helpful Report

Posted 2 months ago

Thank you very much for the kind words. I’m glad we were able to help resolve the issue quickly, and I truly appreciate you taking the time to share your experience. We’d be happy to work with you again anytime. Matt l Cliff & Pebble

Posted 2 months ago

“Love love love Cliff and Pebble!! Let’s see my Elizabeth came perfect, warranty and return policy is the best in the industry… I can upgrade within the year if I wanted too and everything is priced competitively. How can you not shop here!!!”

Helpful Report

Posted 2 months ago

Thank you so much for the wonderful feedback. I’m really glad to hear your Elizabeth arrived in perfect condition and that our warranty and return policy gave you confidence in your purchase. We truly appreciate your support and your enthusiasm—it means a lot to us. Matt l Cliff & Pebble

Posted 2 months ago

Cliff & Pebble is rated 4.9 based on 343 reviews