Cliff & Pebble Reviews

Name: Cliff & Pebble
Rating: 4.91

4.9 Rating 266 Reviews

98 %

of reviewers recommend Cliff & Pebble

4.9

Based on 266 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Email:

sales@cliffandpebble.com

Location:

420 W. Huron Street, L106, Chicago, IL
60654

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Cliff & Pebble 5 star review on 11th June 2025

307

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a La Spaziale Mini Vivaldi II open box, unused and no coffee had been put through it. Arrived on time, double boxed, in perfect shape. Thank you Cliff and Pebble, this is quite a step up from my single boiler Saeco which worked perfectly. Glad to upgrade!”

Cliff & Pebble 5 star review on 31st July 2024

Helpful Report

Posted 11 months ago

Hi Robin, Thank you so much for your review and photo (looks great!). We're glad we could help out.

Posted 11 months ago

“Excellent stuff. They know their product well. I would highly recommend”

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Posted 11 months ago

Happy we could help, Frank!

Posted 11 months ago

“Smooth easy transaction, open-box product arrived in perfect shape. Will shop here again!”

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Posted 11 months ago

Thank you, Trey. I'm glad we could help. Our outlet center certainly has the best deals around!

Posted 11 months ago

“Great product and service.”

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Posted 1 year ago

Thank you, Hai! We're happy we could help.

Posted 1 year ago

“I am really happy with my purchase,Cliff & Pebble is the best place to buy!!”

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Posted 1 year ago

Happy we could help, Roman!

Posted 1 year ago

“Amazing customer service. I regret buying my grinder from another retailer but am so happy I found Cliff and Pebble when buying my Lelit Bianca. They're now the first place I check for all my coffee equipment needs!”

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Posted 1 year ago

Glad we could help, Zaid!

Posted 1 year ago

“Great customer service and fast shipping. Knowledge staff that helped answer questions before making the purchase. I will definitely consider Cliff & Pebble for my future espresso purchases!”

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Posted 1 year ago

Thank you for your review!

Posted 1 year ago

“The C&P team has been great to work with and helpful with all questions/support needs.”

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Posted 1 year ago

Thank you so much for leaving a review!

Posted 1 year ago

“I am very happy of my purchase with Cliff & Pebble. The delivery was very quick and securely packaged.”

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Posted 1 year ago

Thank you, Atabay!

Posted 1 year ago

“Great machine ! Great service! Matt did a great job expediting”

Cliff & Pebble 5 star review on 24th May 2024

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Posted 1 year ago

Thank you for leaving a review, David!

Posted 1 year ago

“Shipped quickly, no issues. was as expected. Decided to order from you for the few extras included with the machine. Thank you!”

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Posted 1 year ago

Glad we could help, Savanna!

Posted 1 year ago

“A couple weeks ago i bought a lelit bianca v3 from cliff&pebble . A couple days later after my purchase, Lelit had a huge 20% sale on all their machine. Cliff&Pebble happily price matched and refunded the difference. All it took was less than 5 minute when I got on a chat with them. I am so happy with their service and wouldn't hesitate to recommend them to my friends and family!”

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Posted 1 year ago

Thank you for your review! Happy we could help.

Posted 1 year ago

“Everything arrived wuickly and worked wonderfully! I love my baratza Encore ESP”

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Posted 1 year ago

Thank you for your review, William!

Posted 1 year ago

“Cliff & Pebble has been very helpful in my journey in upgrading my espresso setup! I ordered the Eureka Libra and Lelit Bianca, both being an easy experience. My Libra did come with a cosmetic issue, but it works perfectly. Cliff & Pebble allowed me to pre-order the Bianca so I could get it in white with the sale and I’m very excited to get it! Matt and the C&P team have been great to work with.”

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Posted 1 year ago

Thank you for your review, Kelly! Matt is our owner and loves working directly with customers. Please let us know if there's anything else we can do!

Posted 1 year ago

“I believe it was Matt who sold me the espresso machine alex duetto IV. So far everything has been great! I was able to brew first cup on Sunday after arrival. Wife was very happy. If I have one complaint it is that when purchasing the unit it specifically asks what amps I would be plugging into. I clicked on 20amps, but noticed after a few days something was off. I had to go online to learn how to do it, but in the advanced pid instructions there is a way to do this. Aside from this small issue we are very happy with our purchase. Thank you!!!”

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Posted 1 year ago

Hi Mark, Thank you for leaving a review! Matt is our owner and is the best however we're terribly sorry to hear the amperage was confusing. We're here for any help you may need.

Posted 1 year ago

“The grinder arrived so quickly and in perfect condition. I would definitely shop here again.”

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Posted 1 year ago

Hi Melissa. Happy we could help!

Posted 1 year ago

“Quick shipping and great pricing. The experience purchasing through Cliff & Pebble was flawless”

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Posted 1 year ago

Happy we could help, Dean!

Posted 1 year ago

“Great machine, packing is superb”

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Posted 1 year ago

Thank you, Ehab!

Posted 1 year ago

“Overall, a company focused on customer service. I would buy from them again”

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Posted 1 year ago

Thank you for your review! Customer service is our #1 priority, always.

Posted 1 year ago

“Home barista here. I have bought several items from C&P. Great pricing. Fast shipping. Great communication whenever I had to contact them.”

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Posted 1 year ago

Thank you, Andres!

Posted 1 year ago

Cliff & Pebble is rated 4.9 based on 266 reviews