Cliff & Pebble Reviews

Name: Cliff & Pebble
Rating: 4.91

4.9 Rating 278 Reviews

98 %

of reviewers recommend Cliff & Pebble

4.9

Based on 278 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Email:

sales@cliffandpebble.com

Location:

420 W. Huron Street, L106, Chicago, IL
60654

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Cliff & Pebble 5 star review on 11th September 2025

312

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product and service.”

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Posted 1 year ago

Thank you, Hai! We're happy we could help.

Posted 1 year ago

“I am really happy with my purchase,Cliff & Pebble is the best place to buy!!”

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Posted 1 year ago

Happy we could help, Roman!

Posted 1 year ago

“Amazing customer service. I regret buying my grinder from another retailer but am so happy I found Cliff and Pebble when buying my Lelit Bianca. They're now the first place I check for all my coffee equipment needs!”

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Posted 1 year ago

Glad we could help, Zaid!

Posted 1 year ago

“Great customer service and fast shipping. Knowledge staff that helped answer questions before making the purchase. I will definitely consider Cliff & Pebble for my future espresso purchases!”

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Posted 1 year ago

Thank you for your review!

Posted 1 year ago

“The C&P team has been great to work with and helpful with all questions/support needs.”

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Posted 1 year ago

Thank you so much for leaving a review!

Posted 1 year ago

“I am very happy of my purchase with Cliff & Pebble. The delivery was very quick and securely packaged.”

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Posted 1 year ago

Thank you, Atabay!

Posted 1 year ago

“Great machine ! Great service! Matt did a great job expediting”

Cliff & Pebble 5 star review on 24th May 2024

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Posted 1 year ago

Thank you for leaving a review, David!

Posted 1 year ago

“Shipped quickly, no issues. was as expected. Decided to order from you for the few extras included with the machine. Thank you!”

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Posted 1 year ago

Glad we could help, Savanna!

Posted 1 year ago

“A couple weeks ago i bought a lelit bianca v3 from cliff&pebble . A couple days later after my purchase, Lelit had a huge 20% sale on all their machine. Cliff&Pebble happily price matched and refunded the difference. All it took was less than 5 minute when I got on a chat with them. I am so happy with their service and wouldn't hesitate to recommend them to my friends and family!”

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Posted 1 year ago

Thank you for your review! Happy we could help.

Posted 1 year ago

“Everything arrived wuickly and worked wonderfully! I love my baratza Encore ESP”

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Posted 1 year ago

Thank you for your review, William!

Posted 1 year ago

“Cliff & Pebble has been very helpful in my journey in upgrading my espresso setup! I ordered the Eureka Libra and Lelit Bianca, both being an easy experience. My Libra did come with a cosmetic issue, but it works perfectly. Cliff & Pebble allowed me to pre-order the Bianca so I could get it in white with the sale and I’m very excited to get it! Matt and the C&P team have been great to work with.”

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Posted 1 year ago

Thank you for your review, Kelly! Matt is our owner and loves working directly with customers. Please let us know if there's anything else we can do!

Posted 1 year ago

“I believe it was Matt who sold me the espresso machine alex duetto IV. So far everything has been great! I was able to brew first cup on Sunday after arrival. Wife was very happy. If I have one complaint it is that when purchasing the unit it specifically asks what amps I would be plugging into. I clicked on 20amps, but noticed after a few days something was off. I had to go online to learn how to do it, but in the advanced pid instructions there is a way to do this. Aside from this small issue we are very happy with our purchase. Thank you!!!”

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Posted 1 year ago

Hi Mark, Thank you for leaving a review! Matt is our owner and is the best however we're terribly sorry to hear the amperage was confusing. We're here for any help you may need.

Posted 1 year ago

“The grinder arrived so quickly and in perfect condition. I would definitely shop here again.”

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Posted 1 year ago

Hi Melissa. Happy we could help!

Posted 1 year ago

“Quick shipping and great pricing. The experience purchasing through Cliff & Pebble was flawless”

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Posted 1 year ago

Happy we could help, Dean!

Posted 1 year ago

“Great machine, packing is superb”

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Posted 1 year ago

Thank you, Ehab!

Posted 1 year ago

“Overall, a company focused on customer service. I would buy from them again”

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Posted 1 year ago

Thank you for your review! Customer service is our #1 priority, always.

Posted 1 year ago

“Home barista here. I have bought several items from C&P. Great pricing. Fast shipping. Great communication whenever I had to contact them.”

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Posted 1 year ago

Thank you, Andres!

Posted 1 year ago

“Amazing communication, extremely prompt in responding.”

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Posted 1 year ago

Thank you, William. We do our best to be quick!

Posted 1 year ago

“Very happy with the grinder I purchased and the great deal!”

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Posted 1 year ago

Happy we could help, Adoran!

Posted 1 year ago

“Fast delivery, excellent customer service, top notch products”

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Posted 1 year ago

Thank you for leaving a review, Kaveh. Please let us know if you need anything in the future!

Posted 1 year ago

Cliff & Pebble is rated 4.9 based on 278 reviews