Cliff & Pebble Reviews

4.9 Rating 181 Reviews
99 %
of reviewers recommend Cliff & Pebble
4.9
Based on 181 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Cliff & Pebble Reviews
Visit Website

Email:

sales@cliffandpebble.com

Location:

420 W. Huron Street, L106, Chicago, IL
60654

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Cliff & Pebble 5 star review on 18th March 2024
Andrew R
Cliff & Pebble 5 star review on 18th March 2024
Andrew R
Cliff & Pebble 5 star review on 18th March 2024
Andrew R
Cliff & Pebble 5 star review on 29th December 2023
Omar T
Cliff & Pebble 5 star review on 29th December 2023
Omar T
Cliff & Pebble 4 star review on 23rd October 2023
Eric S
Cliff & Pebble 5 star review on 12th October 2023
Ben L
291
Anonymous
Anonymous  // 01/01/2019
Great experience. Prompt delivery. Excellent product.
Helpful Report
Posted 1 month ago
We're glad you're enjoying it, Andrew!
Posted 1 month ago
I recently purchased the Lelit Mara X V2 from Cliff & Pebble, and I couldn't be happier with my decision. From its sleek design to its impressive feature-packed functionality, this machine has truly exceeded my expectations in every aspect. First and foremost, the support team was super helpful and insightful in helping me navigate the endless amount of machine options they offer. Their attention to detail and dedication to customer satisfaction truly sets them apart. In fact, I've been so impressed with my experience that I'm compelled to share my thoughts in this review. They were very patient with answering any questions I had, and let me know exactly what was happening every step of the way. Everything came well packaged and pre-tested to ensure no leaks or damages before shipping. The machine arrived on time with accurate shipping tracking, and I love that they offer no sales tax (definitely the cheapest place I found for this machine). One of the most compelling reasons I chose Cliff was due to the 365-day return policy. It gives me peace of mind knowing that they care about my product/experience and are willing to take it back up to a year after purchasing. I can't recommend this company enough, and I will be sure to check them out for future purchases! And hey, Cliff team, if you're reading this, an Acaia Lunar scale to complement this fantastic machine would truly be the cherry on top! 😉
Cliff & Pebble 5 star review on 18th March 2024
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Posted 1 month ago
Really fast for the shipping. The product are perfect. Will buy again next time!
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Posted 1 month ago
Thank you so much for leaving a review! We're glad you love you new gear.
Posted 1 month ago
Customer service was helpful and quick with online chat. Fast delivery!
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Posted 1 month ago
Thank you, Dustin!
Posted 1 month ago
Thank you Cliff and Pebble for being so incredible! I purchased the Lelit Bianca V3 with the Acaia Lunar. Joseph on the online team seamlessly ordered everything and it came very well packaged and on time. You guys rock!
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Posted 1 month ago
Hi Louis! Glad we could help!
Posted 1 month ago
Great service and Product.
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Posted 1 month ago
Thank you!
Posted 1 month ago
I ordered a Lelit Mara X and couldn’t have had a better experience! I appreciate that they bench test the machines to ensure that they’re working properly. When you’re spending so much money, it’s awful when things arrive and don’t work. I ended up returning the machine (e61 just isn’t for me), and the customer service was fantastic. They covered shipping back, and they gave me really detailed instructions on how to drain the boilers. Definitely would order from here again!!
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Posted 1 month ago
Hi Jamie, Thank you for your kind words and we're sorry the Lelit Mara X didn't work out! We're here down the line should you ever need us or just want to chat coffee!
Posted 1 month ago
The order was shipped and received very quickly. It was shipped and arrived within a few days of placing the order. It arrived in original packing and was exactly as described! Extremely happy with my purchase!
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Posted 1 month ago
Thank you for leaving a review, Chantelle!
Posted 1 month ago
Great customer service!
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Posted 1 month ago
Thank you!
Posted 1 month ago
Excellent fast service. Great selection of items. Very Happy
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Posted 1 month ago
Thank, Larry!
Posted 1 month ago
Awesome communication and fast shipping. Helped me pick out the perfect machine for me and I absolutely Love it.
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Posted 2 months ago
Glad we could help out, Mark!
Posted 2 months ago
Excellent customer service. Fast shipping and high quality accessories for our coffee machine. Would definitely buy from Cliff and Pebble again!
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Posted 2 months ago
Thank you for your review!
Posted 2 months ago
Very good company, only positive experience from purchasing a few grinders from them in the past 4 years or so. Would recommend for your espresso equipment.
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Posted 2 months ago
Thank you, Igor!
Posted 2 months ago
This company is great!!! I just purchased an espresso machine from Cliff and Pebble and couldn't be any happier with my purchase. The whole purchasing process went seamlessly, the machine arrived on time and as promised. I would definitely do business with them again!
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Posted 2 months ago
Thank you, Rafael!
Posted 2 months ago
Got an open box Eureka Mignon Specialita and it worked flawlessly. No coffee grounds in the machine and appeared brand new. Purchased for a great price. Happy with the full experience.
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Posted 3 months ago
Glad we could help!
Posted 3 months ago
Me encanta excelente servicio los recomiendo 100%
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Posted 3 months ago
Thank you!
Posted 3 months ago
Great service. Thank you Cliff and Pebble.
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Posted 3 months ago
Thank you for leaving a review!
Posted 3 months ago
Great selection and competitive prices! Didn’t need to use their great return policy as I was happy with my item.
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Posted 3 months ago
Thank you, Daniel!
Posted 3 months ago
I had a great experience with Cliff & Pebble. I was looking for a particular single-dose coffee grinder in red. No other retailer had it in stock, and had no date when it would be back in stock. Cliff & Pebble had it in stock and I asked them to delay delivery since I was out of town. They did just that and my order was delivered as I requested in excellent condition. Really great customer service. James
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Posted 3 months ago
Happy we could help, James. Happy New Year!
Posted 3 months ago
I love cliff&pebble. Matt was so kindness, he always understands my opinion. I recommend business with him.
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Posted 3 months ago
Glad I could help, Eric!
Posted 3 months ago
Cliff & Pebble is rated 4.9 based on 181 reviews