Purchased an Aactim alarm clock - with bell as I wanted a tried and tested technology. Staff very helpful in identifying candidates. I was assured clock would be tested prior to posting. Clock arrived, it started to lose time straight away. Used it nonetheless - set alarm for 6am - it rang 20 mins late as it kept losing time. I switched alarm off instead of using snooze: clock stopped working completely. Rang back - told it may be my Eveready long life batteries. So I asked for your Panasonic batteries to be mailed to me . They arrived but clock still dead. Disappointed even further as I now have to incur cost in returning dead clock to you. I already paid delivery on initial purchase. Next clock - I'm buying it from a walk in jewellery store. Not happy Jan.